Email

After updating I no longer get any emails on my phone, iPad and my husbands phone. What do I do?


iPad Air 3, iPadOS 17

Posted on Sep 1, 2024 7:46 AM

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Posted on Sep 1, 2024 8:01 AM

Check with your email provider. Many have a setting that you must allow access using a mail app. This is how it works for Xfinity where they allow access by the web, but to use the Mail app, you have to specifically allow the access in the Security settings on their website. Some email provider are now using App Passwords for security and you will need to generate the password on their website. More help may be available with the name of the email provider.

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Sep 1, 2024 8:01 AM in response to nancie230

Check with your email provider. Many have a setting that you must allow access using a mail app. This is how it works for Xfinity where they allow access by the web, but to use the Mail app, you have to specifically allow the access in the Security settings on their website. Some email provider are now using App Passwords for security and you will need to generate the password on their website. More help may be available with the name of the email provider.

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