Old Apple ID Passcode

Currently trying to set up my new phone. I get all the way to the end but then Apple ID is asking for old passcode to finish setting up The new phone but I don’t remember it and there is no forgot passcode option? What can I do from here?


iPhone 12, iOS 17

Posted on Sep 1, 2024 10:38 PM

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Question marked as Top-ranking reply

Posted on Sep 2, 2024 4:58 AM

Hello,


What you are seeing is discussed in this Apple article: Get a verification code and sign in with two-factor authentication - Apple Support



The article also describes other ways to verify with a trusted device or an Account Recovery Contact. Tap “forgot” to see some of these.


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. The post by shoeluvr13 at this link provides additional detail about the account recovery process: Activation Lockout Issues - Apple Community




1 reply
Question marked as Top-ranking reply

Sep 2, 2024 4:58 AM in response to CruJones33

Hello,


What you are seeing is discussed in this Apple article: Get a verification code and sign in with two-factor authentication - Apple Support



The article also describes other ways to verify with a trusted device or an Account Recovery Contact. Tap “forgot” to see some of these.


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. The post by shoeluvr13 at this link provides additional detail about the account recovery process: Activation Lockout Issues - Apple Community




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Old Apple ID Passcode

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