My MacBook Air is not giving me an option to reset my password, even though I’ve entered the password over 10 times. I know I’m entering the right password, but it keeps saying password failed. The only options on the screen are to Shut Down, Restart, or Sleep Mode and I’ve tried to force restart is multiple times with no change. Any one have any clue what the solution can be?
[Re-Titled by Moderator]
MacBook Air, macOS 13.4
Reset Computer Password for the Administrator Account Password
>> Intel Computer <<
Shutdown the computer
Restart computer and immediately hold the two keyboard combo Command r
If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose. Bluetooth Kernel may not load soon enough to execute the 2 keyboard commands
Top Tool Bar >> Utilities >> Terminal
Type resetpassword as one word and no spaces
Press Return key
Follow the prompts and remember the New Password
>> Apple Silicon M1 / M2 /M3 Computer <<
Choose Apple menu > > Shut Down
If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose.
Do not attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards
Press and hold the power button on your Mac until you see “Loading startup options.”
Click Options, then click Continue.
Top Tool Bar >> Utilities >> Terminal
Type resetpassword as one word and no spaces
Press Return key
Follow the prompts and remember the New Password
Reset Computer Password for the Administrator Account Password
>> Intel Computer <<
Shutdown the computer
Restart computer and immediately hold the two keyboard combo Command r
If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose. Bluetooth Kernel may not load soon enough to execute the 2 keyboard commands
Top Tool Bar >> Utilities >> Terminal
Type resetpassword as one word and no spaces
Press Return key
Follow the prompts and remember the New Password
>> Apple Silicon M1 / M2 /M3 Computer <<
Choose Apple menu > > Shut Down
If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose.
Do not attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards
Press and hold the power button on your Mac until you see “Loading startup options.”
Click Options, then click Continue.
Top Tool Bar >> Utilities >> Terminal
Type resetpassword as one word and no spaces
Press Return key
Follow the prompts and remember the New Password
Can you try an external Wired USB Keyboard?
Why won't my MacBook Air let me reset my Password?
