Assistive touch malfunction

Hi Teewest,

welcome to the Apple (user-to-user) Community!

Re: "Assistive touch malfunction: My iphone 11 keeps having issues with the assistive touch coming on randomly.

I go into settings and turn it off but it keeps coming back!

You may have set up AssistiveTouch so that a simple tap opens the AssistiveTouch menu,

More info: Use AssistiveTouch on iPhone - Apple Support

or

You may have set up (or want to try) Accessibility Shortcut to control whether AssistiveTouch is on or off.

Above linked article says:

Tip: To turn AssistiveTouch on or off quickly, you can set up Accessibility Shortcut, then triple-click a button.

Else: Wondering if this where you have been turning it off:

Go to Settings > Accessibility > Touch > AssistiveTouch. Turn off AssistiveTouch.

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Also wondering if Touch Accommodations.is on or off:

Go to Settings  > Accessibility > Touch > Touch Accommodations, to see if it is Touch Accommodations that is on.

You can adjust the settings for taps, swipes, and multiple touches

More info: Adjust how iPhone responds to your touch - Apple Support

All the best :-)

Teewest ~ With your iPhone 11 possibly being five years old, it's worth checking for a weak, aging battery — which can cause various issues. So...

Does your iPhone 11 still have its original battery?

And what's the Maximum Capacity % here?...

Settings > Battery > Battery Health & Charging

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