My phone will not update. How can I fix it ?

My I phone will not update. I’ve tried multiple time but it won’t update

iPhone 11, iOS 15

Posted on Sep 2, 2024 6:24 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 2, 2024 6:30 PM

What exactly happens when you attempt to update your iPhone? Do you see any error notifications on your screen?

——-

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection or a 5G cellular connection. You cannot update over a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 12GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

2 replies
Question marked as Top-ranking reply

Sep 2, 2024 6:30 PM in response to Ckirk12

What exactly happens when you attempt to update your iPhone? Do you see any error notifications on your screen?

——-

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection or a 5G cellular connection. You cannot update over a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 12GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

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My phone will not update. How can I fix it ?

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