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ivamop22 Author

Level 1

4 points

I didn't receive my MacBook Air order

I made a purchase on the website for a MacBook on August 23, with delivery scheduled between September 3 and 5. Purchase order number W1*****60, after checking the tracking code on the DHL website, I was informed that the delivery took place on the 30th, and that it was received by a person named Mathis, however, when I asked at the hotel reception, they informed me that they had not received anything yet, what should I do?

[Edited by Moderator]

MacBook Air (M3, 2024)

Posted on Sep 3, 2024 5:52 AM

Top-ranking reply

Katana-San

Level 10

124,115 points

Posted on Sep 3, 2024 9:18 AM

Hello~ You will need to take this up with DHL. You can request a copy of the signature and escalate this to a senior member of their team. This does not involve Apple. Also please don’t post your personal information here as many can see your posts on this forum.

~Katana-San~

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I didn't receive my MacBook Air order

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