The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My order shows as "Delivered" but it wasn't. Already filed a claim with UPS but need to contact Apple for them to file a claim in their behalf. Is there a number I can call to do so?
[Re-Titled by Moderator]
Try the Sales Support number. If they can't help they should be able to direct you to someone who can. In the U.S., that number is 1-800-MY-APPLE
Try the Sales Support number. If they can't help they should be able to direct you to someone who can. In the U.S., that number is 1-800-MY-APPLE
Look at any emails you received from Apple regarding the order. At the bottom are contact instructions for questions.
Have the order number at hand when you contact them.
I need to contact Apple about an order marked as "delivered" that I didn't receive
