Please refund me. Scam

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4 points

Please refund me. Scam

I downloaded the Beauplus app to try it out and forgot to delete it before the trial period.

Then on the morning of September 1, 2024, Apple deducted my 1-year subscription fee without any prior notice.

I have not confirmed it, so why did they deduct my money without asking me? I have never used the app after being deducted. But when I requested a refund, Apple did not accept it. I did not intend to buy the app and was unfairly deducted. Why did they not accept it? Please give me a specific explanation.

Don't scam my money. Return my money. I have no need to use this app

[Edited by Moderator]

iPhone XS Max, iOS 17

Posted on Sep 4, 2024 2:27 AM

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Answer 1

Top-ranking reply

Jeff Donald

Community+ 2026

Level 8

48,110 points

Sep 4, 2024 4:46 AM in response to nnbaohan22

When you agreed to the free trial you also agreed to subscribe for a year if you did not cancel the free trial at least one day before the end of the trial. Your use of the product is irrelevant. Once you downloaded the app you agreed to the terms and conditions. If you did not intend to subscribe, you should have canceled the subscription. Your intent was clear when you did not cancel.

Make sure you cancel the subscription or you’ll be charged for another year subscription when this subscription is up. M

If you want to cancel a subscription from Apple - Apple Support

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Please refund me. Scam

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