My iPhone 15 pro max wont pair to my Echo Dot (4th Gen) | Smart speaker with clock and Alexa

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Level 1

4 points

My iPhone 15 pro max wont pair to my Echo Dot (4th Gen) | Smart speaker with clock and Alexa

I have been trying to pair my Iphone 15 pro max to my Echo dot 4th gen, and it will not connect, however it did connect to my previous phone iPhone XRs with no problem. My other Echo dots connect to it no problem. this one is being stubborn. Has anyone else have the same problem, If you managed to get it to work what did you do, I have tried rebooting the echo do and setting up again, which it is now set up, but when I tried to add as new device it does not find it.

Thanks

iPhone 15 Pro Max, iOS 17

Posted on Sep 4, 2024 3:05 PM

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Answer 1

varjak paw

Level 10

182,686 points

Sep 4, 2024 3:46 PM in response to wcmcmillan

If pairing works with other devices, particularly your other Echo Dots, then it would appear that the problem is with that one Dot, not an issue with your iPhone. Assuming the Dot has any available updates, then absent any other suggestions here, I'd suggest contacting Amazon support, though how much help they'll be I can't say.

Regards.

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Answer 2

Jasonzxl

Level 1

54 points

Sep 4, 2024 3:55 PM in response to wcmcmillan

This seems like a isssue on Amazons side but some you could restart your phone and see if that helps. This page from Amazon might help: https://www.amazon.com/gp/help/customer/display.html?nodeId=GDT8APWQF6JEJPSB

Hope you figure it out:)

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My iPhone 15 pro max wont pair to my Echo Dot (4th Gen) | Smart speaker with clock and Alexa

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