apple support callback audio/disconnect
when getting a callback from apple support, the call comes in from the support center 512-884-5022, and after pressing 1 to say i'm ready, then ignoring the recording option to decline, it then attempts to connect me with a ping sound, then nothing is on the other line. this happens repeatedly for months, so i cant get support, and i cant even get support to tell them about the problem unless i call from someone else's phone.
MacBook Pro 13″, macOS 14.6