How to get a refund for Brainly free trial incorrect charge?

I was charged with a trial without knowing, I did a free trial for brainly for a while ago, I’d like my money back it charged me 40$


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 17

Posted on Sep 6, 2024 8:46 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2024 8:51 AM

If you haven't already, cancel the subscription so that you wont't be charged again when it renews in the future: If you want to cancel a subscription from Apple - Apple Support


Subscriptions aren't usually refundable but you can try the following: Request a refund for apps or content that you bought from Apple - Apple Support



2 replies
Question marked as Top-ranking reply

Sep 6, 2024 8:51 AM in response to Gabriel9204frabco

If you haven't already, cancel the subscription so that you wont't be charged again when it renews in the future: If you want to cancel a subscription from Apple - Apple Support


Subscriptions aren't usually refundable but you can try the following: Request a refund for apps or content that you bought from Apple - Apple Support



Sep 6, 2024 9:06 AM in response to Gabriel9204frabco

Brainly also has a subscription that you can sign up for a free trial directly on their website. It is common to be directed to websites for subscriptions when they come from links in Social Media posts or website advertisements. Any subscription made on a website directly bypasses Apple's ability to manage the subscription and you will not see it in the Subscription section on your device.


For any subscription that is made with a company directly, Apple has no control over it, so you will have to deal with Brainly to cancel the subscription and also request a refund through them as well. Brainly gives this information to cancel a subscription that was made on their website.

https://faq-us.brainly.com/hc/en-us/articles/13227656874002-Brainly-Web-FREE-TRIAL


If you believe you were charged fraudulently then that would need to be disputed with the Credit Card that was used.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to get a refund for Brainly free trial incorrect charge?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.