I am in a constant circle of trying to verify my son's Apple account due to an old phone number being linked to it.
I cannot find a way to verify, or even start a recovery process as it wants to send a text to his old, inaccessible number. And when an email verification is selected, no email arrives. I have tried receiving text instructions to my own phone, but then it just says 'too many codes sent.'
Any help appreciated
iPhone XR
Apple will send communications to the contacts set in the account. Those need to be kept up to date. It's an additional security step so they aren't sending unlocking codes to just anybody who enters a telephone number. The "too many" message is saying you have asked for codes too many times and you have to wait. You appear to be asking for them that many times because you aren't getting them, but asking more times won't result in you getting them either.
For help with Apple ID issues, click here ➞ https://getsupport.apple.com/?caller=cups&PGF=PGF63005
Read this article about managing the information you use with your account --> Manage and use your Apple ID - Apple Support you don't do it using Contacts (the app).
Contact Apple and see if they are prepared to use a different method (remember that hte people on this forum are just users like yourself, not Apple).
yes, I appreciate this. However, the cycle continues when trying to update linked numbers in contacts. Is there a way around it?
as in, there's no way to access the account to update the account.
Cannot verify child's account
