iPhone says cellular data off but it’s not

In the past couple days I'm getting messages saying internet connection restored when it apparently was not lost. And error message saying cellular days is off when it's not.

Posted on Sep 7, 2024 8:07 PM

Reply
2 replies

Sep 7, 2024 8:19 PM in response to Jbartonp

Jbartonp Said:

"iPhone says cellular data off but it’s not: In the past couple days I'm getting messages saying internet connection restored when it apparently was not lost. And error message saying cellular days is off when it's not."

-------


"Internet Connection Restored":

Certain Cellular as on all this time? You may have lost service, if not in an urban area, and your iPhone may have powered off due to a dead battery. Who knows. All that happened is that you lost the connection, and it is not back. So, contact your Carrier, just to make sure there are no known issues at the moment with Cellular service. If Screen Time is set up, then you may have lost it that way too.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone says cellular data off but it’s not

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.