unstoppable "System Extension Error" after update to Sonoma 14.6.1

I have the same issue but with the Universal Audio Apollo audio interface (mac mini M1), and a number of users on the UAD forums are also experiencing this problem since installing the Sonoma update.

All efforts to remedy similar to the above have been a waste of time so what is needed is some input from Apple.

Well the original poster did, and I linked to another forum where similar attempts are described in detail.

Changing settings in Recovery mode is the needed to install Universal Audio Apollo/UAD as standard, however that is not the issue here (tried numerous times).

In fact I completely uninstalled UAD and I still get the message regarding a developer called Apple Inc. and 2 others which are sound / audio related (Presonus and Leapfrog).

I, like others here, am having an issue with my Universal Audio Apollo not being recognized, but it seems the problem is wider than just UA, and is indeed an apple problem, as I am getting notifications for multiple developer's software that "was updated and the system needs to be restarted." I have restarted my computer so many times I'm now questioning my sanity. As far as addressing the UA problem, I have done the UA uninstall reinstall process 3 times now.

Normally, one needs to grant permission for the driver in system preferences. There is no option to allow the driver. What I get is a message in the security and privacy section of system settings that says "some system software needs your attention before it can be used and a "details" button. Clicking that buttons just shows:

I click ok, and am prompted to restart my computer for the 9000th time. (all of the buttons/switches are greyed out and unable to be modified)

When I try to force the UA driver reload procedure via terminal (provided to me by someone at UA support), I am given this error:

Error Domain=KMErrorDomain Code=27 "Extension with identifiers com.digidesign.iokit.DigiDal,com.uaudio.driver.UAD2System not approved to load. Please approve using System Preferences." UserInfo={NSLocalizedDescription=Extension with identifiers com.digidesign.iokit.DigiDal,com.uaudio.driver.UAD2System not approved to load. Please approve using System Preferences.}

I have reinstalled Sonoma. I have tried un/reinstalling the UAD software multiple times. I'm pulling my hair out over here.

Any help from Apple or anyone in the community would be greatly appreciated as I'm just burning money at this point.

I stopped troubleshooting days ago.

I have been using UAD since 2017 and never had an issue like this. Through I don’t know how many OS updates and an intel iMac and a M1 Mac mini. Apple screwed something up.

seebee64 wrote:

I stopped troubleshooting days ago.

I have been using UAD since 2017 and never had an issue like this. Through I don’t know how many OS updates and an intel iMac and a M1 Mac mini. Apple screwed something up.

So what do you plan to do then? Have you contacted the manufacturer about this? If this is as common as you seem to think then they would be well aware off it by now. 14.6.1 has been out for a couple of weeks now. Then there’s 14.7 on the horizon as well.

In addition if this is your living and mission critical you should consider setting up a test system to try updates out before installing them on your production machine.

I am having the same issue. I've tried nearly everything I can to approve this kext, but still nothing is working. Hoping for a fix from Apple or a workaround from UA. As some people are having issues with MOTU and RME, it really points to Apple.

I am going through the EXACT same problem all day today. I've done all these same steps and nothing is working. After I reinstall UAD for the 50th time it tells me to go to privacy & security within 30 minutes to click "Allow" - but I never get that option, it only says "Details" as the only option to click.

Has anyone found a fix?

I have restarted in recovery mode about 15 times to set the Security Policy and set it to Reduce. It NEVER works!!!

I've just had an email from apple care support, ( acsupportcase@apple.com )due to my posts on here, to say they will telephone me to discuss the problem. The mail knew my name and the address looks real. So tomorrow I have phone call to hopefully sort this problem out ( of course if successful I will get back to all). Has anyone else had contact from apple direct ? ( as I'm hoping it's not spam and a fake ?! )

Same. I received a phone call from an Austin Texas number while I was out & didn't answer it. Got back to see an email that I was unsure was legit as I didn't instigate a support ticket with Apple. Email followup proved it was legit. Our schedules line up for Monday, so I hope collectively we can get a resolution to this. Fingers crossed.

Just don't give out your CC info! 😂

Thanks for the reply Ed ..so I presume an 'official' apple care help desk chap will call me tomorrow and I hopefully learn how to get the UAextensions accepted...Though I don't know why they can't email instructions over ? hmm.

Certainly I'll be very wary on sensitive info for sure ..thanks for the heads up :-)

I got a call from Apple and the person was in Austin TX. It’s legit.

I just gave them an overview of the situation and ran diagnostics via terminal and took screen shots of the error messages and sent it to them. Nothing was resolved.

Am I right in thinking its only Os Sequoia 15 ( BETA) version and the 'formal approved version' will be released on 16 September ? If so maybe I should wait ? and then cross fingers it can see my Apollo Twin ?

Yes, it is the beta version, but every thing is working. I just did a few voiceover sessions and all worked as it should. So, until the formal version is released we’ll have to wait and see, but i do not wanna go thru this again - if I do, i will wipe it out and just reinstall Ventura OS

It was already installed when I upgraded to Sequoia. There may have been a way to fix this in Sonoma, but I couldn’t wait to figure it out. I was just trying anything to get it to work, and fortunately this worked in my case. Hopefully it will for you too.

Good Idea, would be amazing if this works for everyone!

I am now failing to update the Sequoia 15.0 beta because: "Failed to personalise the software update. Please try atain. An error occurred while downloading the selected updates. Please check your internet connection and try"

...but this is a different topic I guess. After all the attempts and trying everything to get my apollo twin x running before coming here I am resigning now after about 3000 restarts, but the official release should be on the 16. Sep. 24. So I´ll wait until then and hope for the best!