Cracked Phone Water Damage, and Blocking issue

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Level 1

4 points

Cracked Phone Water Damage, and Blocking issue

So I have an iPhone 11 pro and it can go underwater. So I was filming underwater but I forgot that I had cracked the back of my phone. A few days later my phone wasn't being responsive to the touchscreen, but when it did, it would be around 30 sec late. Eventually the whole leftside of my touchscreen stoped working and its been like that for a month or two. I tried restarting and cleaning but nothing works. Recently, my phone blocked every single Andriod user in my contacts. I cant communicate with them, or vis versa. Please help, I'm not sure what to do.

iPhone 11 Pro, iOS 17

Posted on Sep 9, 2024 4:10 PM

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Answer 1

Sep 9, 2024 6:30 PM in response to Nooie

Apple will most likely not fix or help if there is any water damage detected in the phone. You could replace the screen and inner components but its cheaper and better if you get a replacement phone.

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Answer 2

Bob Timmons

Level 10

185,096 points

Sep 9, 2024 5:13 PM in response to Nooie

I'm not sure what to do.

Apple will not even attempt to repair the phone if water damage is detected, so best to start looking for a replacement phone.

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Answer 3

Sep 9, 2024 5:44 PM in response to Nooie

About splash, water, and dust resistance of iPhone 7 and later - Apple Support

To prevent liquid damage, avoid:

Swimming or bathing with your iPhone
Exposing your iPhone to pressurized water or high velocity water, such as when showering, water skiing, wake boarding, surfing, jet skiing, and so on
Using your iPhone in a sauna or steam room
Intentionally submerging your iPhone in water
Operating your iPhone outside the suggested temperature ranges or in extremely humid conditions
Dropping your iPhone or subjecting it to other impacts
Disassembling your iPhone, including removing screws

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Cracked Phone Water Damage, and Blocking issue

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