All content other than Apple purchases got deleted in a snap and I do not know how and why.

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All content other than Apple purchases got deleted in a snap and I do not know how and why.

I transferred a few new music tracks from the M1MacMini(BigSur) to my iPadPro(17.6.1) via Music.app and a large video to AppleTV.app via iMazing.app via USB-C cable as I have been doing for 1 year. When I wanted to check the files on the iPadPro, all my own videos (160GB) were deleted and only the latest tracks were still available on Music.app. I can reconstruct the music library but not the videos because I only use them on the iPadPro and delete them after transferring them from the Mac. I can't explain how this could happen or how I can prevent it in the future. Any ideas or hints will be much appreciated. Thanks for your time.

Kind regards

iPad

Posted on Sep 11, 2024 12:08 AM

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Answer 1

Sep 11, 2024 2:16 AM in response to 3d-Guy

Did you also use the 3rd party app iMazing in the past, to sync content to your iPadPro?

If yes, syncing music or video files between computers and iOS/iPadOS devices can damage or modify system files that are needed to sync data without causing unexpected errors or damaging files.

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Answer 2

Sep 11, 2024 5:41 AM in response to 3d-Guy

Contacting the 3rd party developer may help to find reasons for that, maybe you are not the only user losing data that way.

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Answer 3

Sep 11, 2024 3:56 AM in response to 3d-Guy

I still think that transferring the video files, using a 3rd party app, somehow damaged the file system on your iPadPro, making those media files undetectable for iPadOS after that.

As far as I remember, only syncing an iOS device with iTunes/Music app for the very first time erased the existing music on the device.

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Answer 4

3d-Guy Author

Level 1

13 points

Sep 11, 2024 3:30 AM in response to Ingo2711

Music is only transferred via Music.app and video files via iMazing.app, as I do not store them in AppleTV.app on the Mac, but only on AppleTV/ iPadPro, as they are only viewed on this device and have enough space with 2TB SSD.

I do this for about a year now with no issue or whatsoever. I´m totally puzzled.

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Answer 5

3d-Guy Author

Level 1

13 points

Sep 11, 2024 4:09 AM in response to Ingo2711

I've been doing nothing else for a year: transferring music tracks via Music.app and videos with iMazing to the AppleTV.app.

Reconstructing the music library is no big deal, but most of the videos only exist on the iPad because they are only needed there and there is enough storage space with 2TB.

(PS.: I can´t see my reply on your first answer.)

I will contact the iMazing support to find out if and when I made a mistake.

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All content other than Apple purchases got deleted in a snap and I do not know how and why.

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