Get message “Thread Border Router Required“

I am trying to setup Eve smart power socket and I keep getting the error message. I have HomeKit setup with Apple TV 4K. Everything else works on wifi. I tried all the instructions nothing works.

Posted on Sep 11, 2024 11:34 PM

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Question marked as Top-ranking reply

Posted on Sep 12, 2024 2:53 AM

There are now four models Apple TV 4K box, and not all offer Thread border router support.

  • Apple TV 4K (1st generation), model number A1842 — 🔴 no Thread border router support
  • Apple TV 4K (2nd generation), model number A2169 — 🟢 offers Thread border router support
  • Apple TV 4K (3rd generation, Wi-Fi), model number A2737 — 🔴 no Thread border router support
  • Apple TV 4K (3rd generation, Wi-Fi + Internet), model number A2843 — 🟢 offers Thread border router support


If you see a 'Thread Border Router Required' alert - Apple Support

  • HomePod mini and HomePod (2nd generation) can also bring Thread border router support.
  • Some third party devices may also be able to bridge as Thread border router.
2 replies
Question marked as Top-ranking reply

Sep 12, 2024 2:53 AM in response to Jerrycornelius

There are now four models Apple TV 4K box, and not all offer Thread border router support.

  • Apple TV 4K (1st generation), model number A1842 — 🔴 no Thread border router support
  • Apple TV 4K (2nd generation), model number A2169 — 🟢 offers Thread border router support
  • Apple TV 4K (3rd generation, Wi-Fi), model number A2737 — 🔴 no Thread border router support
  • Apple TV 4K (3rd generation, Wi-Fi + Internet), model number A2843 — 🟢 offers Thread border router support


If you see a 'Thread Border Router Required' alert - Apple Support

  • HomePod mini and HomePod (2nd generation) can also bring Thread border router support.
  • Some third party devices may also be able to bridge as Thread border router.

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Get message “Thread Border Router Required“

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