My refund isn’t on my Apple pay card of $12.99

I asked for a refund on 9/12/24 I was refunded but I haven’t received it on my Apple Pay

iPhone 7, iOS 15

Posted on Sep 12, 2024 8:03 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2024 8:10 PM

You don't receive a refund on Apple Pay. It will be returned to the payment method that was charged. Check here for the time it could take before you see the refund depending on what that payment method was. If it was a credit card, it will depend on how long it takes for that bank to post it to your account, so could be up to 30 days.

Check the status of a refund for apps or content that you bought from Apple - Apple Support


  • Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
  • Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
  • Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
2 replies
Question marked as Top-ranking reply

Sep 12, 2024 8:10 PM in response to sonjia61

You don't receive a refund on Apple Pay. It will be returned to the payment method that was charged. Check here for the time it could take before you see the refund depending on what that payment method was. If it was a credit card, it will depend on how long it takes for that bank to post it to your account, so could be up to 30 days.

Check the status of a refund for apps or content that you bought from Apple - Apple Support


  • Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
  • Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
  • Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My refund isn’t on my Apple pay card of $12.99

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.