Charged money and can’t find out why

I get charged every month $15 from apple and I can’t see why and I need answers

iPhone 15 Plus, iOS 17

Posted on Sep 13, 2024 10:18 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2024 10:24 AM

You just need to view and cancel your subscriptions here:

If you want to cancel a subscription from Apple - Apple Support


Also, Purchase History is available here:

View your purchase history for the App Store and other Apple media services - Apple Support


If you are unable to see the subscription/charge, there is also a possibility that your card has been compromised. This happens easily when the physical card is used at a retail terminal that has a skimmer/shimmer installed by a scammer. They use descriptions of well known companies so you do not dispute the charge. In that case only the bank can resolve the problem by cancelling your card.


You should also contact Apple directly if you are unable to find the charge to confirm they are legitimate.

Contact Apple for support and service - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 13, 2024 10:24 AM in response to Babygirltina

You just need to view and cancel your subscriptions here:

If you want to cancel a subscription from Apple - Apple Support


Also, Purchase History is available here:

View your purchase history for the App Store and other Apple media services - Apple Support


If you are unable to see the subscription/charge, there is also a possibility that your card has been compromised. This happens easily when the physical card is used at a retail terminal that has a skimmer/shimmer installed by a scammer. They use descriptions of well known companies so you do not dispute the charge. In that case only the bank can resolve the problem by cancelling your card.


You should also contact Apple directly if you are unable to find the charge to confirm they are legitimate.

Contact Apple for support and service - Apple Support

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Charged money and can’t find out why

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