Payment options are greyed out unable to update

Hi rt6381,

welcome to the Apple (user-to-user) Community!

Re: "Payment options are greyed out unable to update : All buttons are grayed out"

We do not have much info. from you, in order to help: Eg: an error message ?... which payment options / buttons.

Try the suggestions below:

Your Apple ID is the account you use to access Apple services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. It includes the email address and password you use to sign in as well as the contact, payment, and security details you use across Apple services.

✽ Check you are signed in to your iPhone with your Apple ID: Sign in with your Apple ID - Apple Support

✽ Check there are no restrictions on purchases set on your iPhone:

Manage App Store purchases, settings, and restrictions on iPhone - Apple Support

✽ See which payment methods Apple can accept in your country or region

Payment methods that you can use with your Apple ID - Apple Support

If you wish you can add, update or delete payment methods:

How to Add an Apple ID Payment method: Add a payment method to your Apple ID - Apple Support

What to do: If you need to change or update your Apple ID payment method - Apple Support

How to delete an Apple ID payment method: Remove a payment method from your Apple ID - Apple Support

✽ You may need to allow 24 hours for updates to come into effect.

or

Restarting your device may help you view recent changes.

_______________

Trouble-shooting, if needed:

✽ You can always Log-in to your Apple ID account online anytime you wish.

It is wise to ensure your details are always up-to-date. (You can check, add, or edit your details there, if you wish.) 

https://appleid.apple.com

How to: Get a verification code and sign in with two-factor authentication - Apple Support

✽ Find out how to pay an unpaid order.

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

✽. Billing and Subscriptions support website: (info. / support / contact options stc.)

Subscriptions and Billing - Official Apple Support

All the best :-)