I can’t claim my artist account my old one id still on there

Hello my artist name is baby choka I claim my apple artist account early on in my rap career and that was my old email, I cannot remember what was the login I use DistroKid to distribute my music I can send screenshots if needed. I really need my apple artist account and I never had be in one I didn’t know what I eas doing and I will really appreciate it if someone could help me with this

Posted on Sep 13, 2024 8:17 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2024 10:10 PM

Hi Babychokatyler

welcome to the Apple (user-to-user) Community!


Re: "I can’t claim my artist account my old one id still on there"

" ... that was my old email, I cannot remember what was the login I use"


If you forgot your Apple ID email address or phone number (ie: your old Apple ID)

See if you're already signed in anywhere with that old Apple ID (eg: FaceTime, App Store, Messages etc.)

Check for any emails from Apple around that time ... ie: see the email address you used then.

or see: If you forgot your Apple ID - Apple Support


When you know your old Apple ID (usually an email address, though in some countries it may be a phone number.)

You may be able to rest your password:

https://iforgot.apple.com/au/password/verify/appleid

else:

Apple support have an article online (link below) that may help:

What to do: If you forgot your Apple ID password - Apple Support

_______________________________

Re: "I can send screenshots if needed"


We are all Apple users, like yourself, in the community, so, if needed, the screenshots would have to go to Apple.

(ie: No personal / private / data can be posted here.)


Apple ID Support: (info. / support / contact options (eg: online chat / phone / email etc.)

Apple ID - Official Apple Support

or

Apple phone numbers around the world

Contact Apple for support and service - Apple Support

_______________________________________________

Re: "I really need my apple artist account"


Other online articles that may be helpful:

You may have given access to the artist page to someone else who would still know how to access it,

If you are the Admin you may have granted access to others (ie: they may still have access even if you don't.)

See how to manage access to your artist page:

https://artists.apple.com/support/1102-manage-access


Or, if you have recovered the Apple ID, and reset the password.

Try logging in with your Apple ID on this page

https://idmsa.apple.com/IDMSWebAuth/signin?

or

contact Apple music artists support Team

_______________________________________________________

If you have the Apple ID and Apple ID password for the account:

You can: Get a copy of the data associated with your Apple ID account - Apple Support

and /or

Here's the link to Apple ID online log-in page, where you can change or update details.

https://appleid.apple.com

____________

If all else fails:

If you use two-factor authentication and can’t sign in or reset your password, you can regain access after

an account recovery waiting period:

See: How to use account recovery when you can’t reset your Apple ID password - Apple Support

or

contact Apple music artists support Team


All the best :-)

1 reply
Question marked as Top-ranking reply

Sep 14, 2024 10:10 PM in response to Babychokatyler

Hi Babychokatyler

welcome to the Apple (user-to-user) Community!


Re: "I can’t claim my artist account my old one id still on there"

" ... that was my old email, I cannot remember what was the login I use"


If you forgot your Apple ID email address or phone number (ie: your old Apple ID)

See if you're already signed in anywhere with that old Apple ID (eg: FaceTime, App Store, Messages etc.)

Check for any emails from Apple around that time ... ie: see the email address you used then.

or see: If you forgot your Apple ID - Apple Support


When you know your old Apple ID (usually an email address, though in some countries it may be a phone number.)

You may be able to rest your password:

https://iforgot.apple.com/au/password/verify/appleid

else:

Apple support have an article online (link below) that may help:

What to do: If you forgot your Apple ID password - Apple Support

_______________________________

Re: "I can send screenshots if needed"


We are all Apple users, like yourself, in the community, so, if needed, the screenshots would have to go to Apple.

(ie: No personal / private / data can be posted here.)


Apple ID Support: (info. / support / contact options (eg: online chat / phone / email etc.)

Apple ID - Official Apple Support

or

Apple phone numbers around the world

Contact Apple for support and service - Apple Support

_______________________________________________

Re: "I really need my apple artist account"


Other online articles that may be helpful:

You may have given access to the artist page to someone else who would still know how to access it,

If you are the Admin you may have granted access to others (ie: they may still have access even if you don't.)

See how to manage access to your artist page:

https://artists.apple.com/support/1102-manage-access


Or, if you have recovered the Apple ID, and reset the password.

Try logging in with your Apple ID on this page

https://idmsa.apple.com/IDMSWebAuth/signin?

or

contact Apple music artists support Team

_______________________________________________________

If you have the Apple ID and Apple ID password for the account:

You can: Get a copy of the data associated with your Apple ID account - Apple Support

and /or

Here's the link to Apple ID online log-in page, where you can change or update details.

https://appleid.apple.com

____________

If all else fails:

If you use two-factor authentication and can’t sign in or reset your password, you can regain access after

an account recovery waiting period:

See: How to use account recovery when you can’t reset your Apple ID password - Apple Support

or

contact Apple music artists support Team


All the best :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t claim my artist account my old one id still on there

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