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I cannot delet Goodnotes icon on my desktop: it says 'The operation can’t be completed because “Goodnotes” needs to be downloaded.' But when I download it says I need to quit it before move to bin. I have this icon stuck for ages. There were a previous post with the same problem but it is closed.
Are you running any VPN, Anti-Virus, or Cleaning apps?
We need to see what all is running, a report from this will not display any personal info...
Using EtreCheck - Apple Community
EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info. Give it Full Disk Access.
Give etrecheck Full Disk Access before running.
Thanks for Old Toad’s etrecheck instructions…
Slow iMac 2017 - Apple Community
See if you can delete it in Safe Mode...
Start with this if M1, M2, or M3 Mac...
On your Mac, choose Apple menu > Shut Down.
Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
Press and hold the power button on your Mac until “Loading startup options” appears.
Select a volume.
Press and hold the Shift key, then click Continue in Safe Mode.
The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.
Does the problem occur in Safe Mode?
Restart normally.
Start with this if IntelMac...
Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.
Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.
Thanks for your input, but the same happens in Safe Mode. ☹️
Uninstall an App on Mac - Goodnotes
