I have apple care plus on my daughters iPhone 12 Pro but it needs a repair will it be fixed still since i just found out now it’s been discontinued? How does this work now. She is young so she doesn’t need a brand new phone just a working one & I’ve been paying for insurance. I have no idea how this works
[Re-Titled by Moderator]
iPhone 12 mini
The iPhone Pro 12 was discontinued in September 2021. Apple fully supports the phone for 5 years from the time that it has been discontinued and will usually add another 2 years on top of the 5.
If parts are not available to fix the phone, Apple will replace the phone with a "like" model from their stock of refurbished phones.
The iPhone Pro 12 was discontinued in September 2021. Apple fully supports the phone for 5 years from the time that it has been discontinued and will usually add another 2 years on top of the 5.
If parts are not available to fix the phone, Apple will replace the phone with a "like" model from their stock of refurbished phones.
Yes it will be repaired or replaced at Apples discretion. They have plenty of spare parts/refurbished phones to cover warranty issues.
By the way, that phone was discontinued 3 years ago on Sept. 2021
I can see it was confusing to say "AppleCare+ is only good for two years after purchase", I should have said, "you can only purchase a 2 year AppleCare+ plan".
She implies that her insurance will continue to sometime in the future, on a phone discontinued in 2021. This makes me think it is 3rd party insurance, such as through a carrier. Any AppleCare+ should have or will expire soon. That is why I am curious as to when and where she bought the phone.
That is not correct. The original warranty is good for 1 year in the US and 2 years in other parts of the world, and it's free.
Apple Care + & Apple Care + with theft and loss protection are are warranties and protection you can purchase from Apple to extend your warrantee. They are purchased from Apple only and must be purchased with 60 days of purchasing your phone. These carry reduced pay protection for accidental damage and losing or having your phone stolen.
AppleCare Products - iPhone - Apple
But also be aware that repairs will not be free unless you have chosen to keep AppleCare+ active. Should your iPhone 12 need repairs be sure to get an estimate first to determine if such repairs would be cost effective as opposed to upgrading to a newer iPhone. Follow the money.
Not to contradict any of the info you have been given, but I'm curious when you bought this phone and from whom. AppleCare+ is only good for two years after purchase. You say you are still making monthly payments to Apple? Maybe you have 3rd party insurance?
Wow great answer thank you so much!
AppleCare can be renewed in many cases:
Extend your AppleCare+ coverage - Apple Support
which is what she may have done.
Can iPhone 12 Pro still be repaired if it's discontinued?
