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AirPods connection issues after iOS 18 Update


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[Re-Titled by Moderator]

iPhone 15

Posted on Sep 16, 2024 7:02 AM

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Question marked as Top-ranking reply

Posted on Oct 7, 2024 2:09 PM

This issue is genuinely ******* me off. I’ve spent way too much money with Apple for my devices to keep having unresolved issues. Ever since I updated to iOS 18, my AirPod pro 2’s disconnect multiple times a day when I’m using them. And of course customer service is no help because they just want me to follow a series of steps that I have already done 100 times.

79 replies

Sep 17, 2024 7:44 PM in response to ricardogargansolo

Yep. This morning, after updating to iOS 18 yesterday, they were acting very flakey when trying to listen to Music on my iPhone 12 mini, while I was using my iPad (iPadOS 18) for Zwift. Sometimes they'd just switch back to the iPad arbitrarily, then switch back to the phone but turn off noise cancellation. And it wouldn't stop. I eventually had to switch to Music on the iPad (not my preference for my own reasons.)

Nov 6, 2024 7:38 AM in response to ricardogargansolo

I recently updated my phone to iOS 18. As soon as I tried connecting my AirPod Pro 2's to my phone it would not connect. I clicked 'Forget Device'. That was a nightmare. I tried resetting the AirPod's by holding down the button on the back- did not work. I opened the case top and my phone recognized them but 'Connection Failed'. Finally, it connected to my phone but when I was using them they disconnected every 3-5 minutes. Once it disconnected, it would pause my music/video then quickly reconnect to my phone but would not continue to play the music/video. Very frustrating since I've only had them for less than a year and maybe used a handful of times. Hoping there is a new update for these problems soon!

Nov 12, 2024 11:55 PM in response to ricardogargansolo

I had the same issue. Some background, i even gone to Apple Store and they diagnosed that the case is updated with the new firmware but the AirPods isn’t.

They were not able to help but declared my AirPods is dead. I am disappointed as this coincides with the refresh of their new iOS and new firmware. I suspect they have killed many of our AirPods thru the process.


The customer service team was kind to give me a replacement for 140 sgd, we can get a brand new AirPods for 199 here. This rub salt to the wound for me.


just real disappointed about this outcome, and especially I feel the AirPods didn’t work after iOS release and diagnosis pointed towards my AirPods and case having different firmware

AirPods connection issues after iOS 18 Update

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