Why can't I update my iPhone to iOS 18?

I’m trying to update my phone. I have a 13 Pro Max. I’m only seeing iOS 17.7 and not 18. How do I get the 18?


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 17

Posted on Sep 16, 2024 10:35 AM

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Question marked as Top-ranking reply

Posted on Sep 21, 2024 12:31 PM

hey!! i had the same issue, and then i made sure to click the betas tab and turn it off, and then ios 18 became available to me. you may have ios 17 beta selected, and that’s what stopped it from bringing up ios 18 for me.

227 replies

Sep 20, 2024 8:23 PM in response to ismaila160

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)


Sep 27, 2024 4:51 PM in response to melz1

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)


Dec 6, 2024 2:14 PM in response to Rosie-_posie

With the lack of information you've provided, it would be impossible to troubleshoot your issue. Start here and if you need more help, post back with more information such as what happens when you try to update.


What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)


Sep 18, 2024 1:11 AM in response to ogunbanwo210

Update your iPhone, iPad, or iPod touch


• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.7

• If you have an iPhone 6S through 7, or SE 1st generation, you can update to 15.8.3

• If you have an iPhone 8 or X, you can update to 16.7.10

• If you have an iPhone SE (2nd generation or later), or XR through 15, you can update to 17.7 or 18


Go to Settings > General > Software Update.


This link will show you how to update your iPhone, iPad, or iPod touch using WiFi -

Update your iPhone or iPad - Apple Support


This link will show you how to update using your computer -

Update iOS on iPhone - Apple Support


Oct 4, 2024 7:09 AM in response to Pattyions

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)


Sep 20, 2024 11:34 AM in response to Tylercoleman58

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)



Nov 3, 2024 5:30 AM in response to ToughMama420

ToughMama420 wrote:

I have an iPhone 14 and the only option I have in my updates is the 17.7.1. There’s no option for 18. Please help us apple.


Check that you didn't overlook something. When my phone offered me a choice of iOS 17.7 or iOS 18, it led with a big panel offering the iOS 17.7 upgrade, and mentioned iOS 18 in a much smaller area at the bottom of the screen.



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Why can't I update my iPhone to iOS 18?

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