Why is RCS not working between my iPhone running iOS 18 and Android?

I am running iOS 18 on my iPhone 14. RCS is enabled but does not work when messaging my Android phone. I have RCS running on my Android phone and works fine between other Android phones. My iPhone is on the Verizon network while my Android is on T-Mobile. I've tried disabling/enabling RCS on my iPhone a number of times as well as rebooting. Any other suggestions?


[Re-Titled by Moderator]

iPhone 14, iOS 18

Posted on Sep 16, 2024 11:05 AM

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Posted on Sep 16, 2024 11:16 AM

Have you confirmed with Verizon that RCS is enabled for your plan and phone? They don't support it on all of their cell plans. Also confirm that they're supporting RCS in an iPhone. As of right now their "Advanced Messaging" page


https://www.verizon.com/support/advanced-messaging-faqs/


says that they support RCS only on select Samsung phones. So this may well be an issue with Verizon, not your phone.


Regards.

221 replies

Sep 17, 2024 8:43 AM in response to Allen

Allen wrote:

Someone said only some Samsung phones on Verizon, so that makes sense.

As I noted, the article that information is from seems to be wrong. I can see that I have RCS on my iPhone. I didn't even need to contact Verizon. So, I think Verizon hasn't properly updated its website. This calls into question whether the rest of what they said, that there is no carrier interoperability, may also be wrong.

Sep 17, 2024 9:40 AM in response to lobsterghost1

iPhone 14 pro Max on Verizon (work phone). My settings show only voice and SMS (my personal Pixel 9 Pro is also Verizon and I have RCS working no problem), however, in a test text between my Pixel and iPhone, I did notice that the reaction from the Android showed on the message itself (not "👍 to message") on the iPhone, so that's a step in the right direction.

Sep 18, 2024 7:12 AM in response to logan2k

i have the same issue. What I have learned under the about screen in settings, under sim the IMS only allows for sms and voice. While for some a simple restart fixed the problem apparently, in my case it hasn’t fixed it. I have tried network resets, restarting the phone, called between T-Mobile and Apple which one referred me to the other. Ultimately I even had tried deleting my eSIM and downloading a new one while trouble shooting with T-Mobile and that didn’t fix the issue. Only I haven’t done was factory reset the phone and I won’t do it to then find out that doesn’t work too.


I have come down to it that this has to be a software bug and not the carriers.

Sep 18, 2024 12:17 PM in response to Allen

Allen wrote:

I have Verizon. RCS reports on in settings. So I tried everyone in my contacts list to send a text. All the iPhone users, it said "iMessage." Almost all Android users it said "SMS." BUT I did find two contacts where it said "RCS" so Verizon must not support it for all Android users.

That isn’t the problem. The problem is that not all Android PHONES support RCS. And those that do need a separate messaging app; it is not built in to Android.

Sep 21, 2024 6:19 AM in response to lkrupp

That’s bot my issue. My issue is I am on T-Mobile. My RCS is on, but under Carrier, it only slows for SMS and voice and not RCS. Because of that I cannot send an RCS message. I went back and forth between T-Mobile and Apple about fixing it. They are basically pointing fingers. I did try to have my ESIM deleted and a new installed to see if it would fix the problem and that didn’t work either. So nothing is getting resolved.

Sep 21, 2024 6:33 AM in response to lkrupp

In the US RCS works on all Android phones made this decade, even prepaid budget android phones that are under $100 on Amazon. Any android phone running Android 5 or later is capable of RCS messaging according to the Android documentation. The small number of people who may lack access to RCS on their android are restricted by their carrier not the phone, but all major US carriers support RCS now. Some smaller cell carriers were slow to adopt it at first but at this point I cant find anything online regarding a carrier that still doesn't support it .

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Why is RCS not working between my iPhone running iOS 18 and Android?

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