Why is RCS not working between my iPhone running iOS 18 and Android?

I am running iOS 18 on my iPhone 14. RCS is enabled but does not work when messaging my Android phone. I have RCS running on my Android phone and works fine between other Android phones. My iPhone is on the Verizon network while my Android is on T-Mobile. I've tried disabling/enabling RCS on my iPhone a number of times as well as rebooting. Any other suggestions?


[Re-Titled by Moderator]

iPhone 14, iOS 18

Posted on Sep 16, 2024 11:05 AM

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Posted on Sep 16, 2024 11:16 AM

Have you confirmed with Verizon that RCS is enabled for your plan and phone? They don't support it on all of their cell plans. Also confirm that they're supporting RCS in an iPhone. As of right now their "Advanced Messaging" page


https://www.verizon.com/support/advanced-messaging-faqs/


says that they support RCS only on select Samsung phones. So this may well be an issue with Verizon, not your phone.


Regards.

221 replies

Sep 21, 2024 8:26 AM in response to Usmaak

Same here. Worked fine until yesterday in our group chat and now ‘Text Message - RCS’ went to ‘iMessage’ except if the Android user sends something then it allowed RCS for about two - three texts and went right back to iMessage. We all show RCS on our phones and carriers and have done the rests, turn off/on, etc…..suggestions. Hopefully there is a fix soon.

Sep 21, 2024 8:28 AM in response to Thedevilsbait

Thedevilsbait wrote:

In the US RCS works on all Android phones made this decade, even prepaid budget android phones that are under $100 on Amazon. Any android phone running Android 5 or later is capable of RCS messaging according to the Android documentation. The small number of people who may lack access to RCS on their android are restricted by their carrier not the phone, but all major US carriers support RCS now. Some smaller cell carriers were slow to adopt it at first but at this point I cant find anything online regarding a carrier that still doesn't support it .

You are missing the fact that NO version of Android supports RCS natively. You need an RCS compatible add-on messaging app such as Google Messages or Samsung Messages.

Sep 21, 2024 5:12 PM in response to logan2k

I have KT (South Korean cell service and states it supports RCS). I’ve restarted my phone and restarted network settings and still no luck. Could say it’s expected since IOS18 just rolled out but something tells me apple may be a little salty about this. Hopefully it patches up in 18.1 I would really love to add my dad to the family group chat 🥲

Sep 23, 2024 2:06 PM in response to logan2k

iOS 18 update here too on an iPhone 15 pro max only 2 contacts that have android show RCS in text. The rest show “Text Message•SMS”. Very frustrating. I have tried switching to airplane mode and turning the RCS on and off and restarting the phone, I’ve tried doing it out of airplane mode. Everyone I know has the same model android (Samsung S22) and we are all on Verizon Wireless which is supposedly compatible. It’s very frustrating and annoying. This was the one update I was waiting for and it doesn’t work

Sep 27, 2024 5:09 PM in response to Lawrence Finch

I have. It has happened both on WiFi and on cellular. It has happened with people on my same ATT plan and people not. On 5G, 5GE, various signal strengths when I’m out and about.


When it changes to SMS, it’s with all contacts - not just one. So it has nothing to do with anyone’s location OR anyone’s phone except maybe mine, and I doubt even that because it has happened in multiple situations as I said above.

Sep 30, 2024 9:02 AM in response to lkrupp

The only reason it's working so well for Android is because of Google's RCS servers. In the early days of RCS, you could RCS to another person on the same carrier, but you could not RCS to another carrier. I think carriers did that as some type of "vendor lock in." I think that all changed when Google made RCS their standard after Allo, Hangouts and all their previous chat clients failed.

Oct 1, 2024 11:16 AM in response to Usmaak

im having a current issue my RCS keeps turning on and off randomly and I’m assuming that’s either apples end or the RCS service itself. I’ve constantly see it back and forth I’d send videos to my gf and she’d send me a video and it’s either high quality or distorted. Right now I’m having an issue of it not going to RCS but the setting is on it says SMS now and it’s not going back to RCS but my gf has RCS on and if even shows she sent a text in RCS I can see her type still too but I can’t get back to RCS this started being a problem today.

Oct 1, 2024 1:37 PM in response to logan2k

RCS was working fine on my iPhone 14 Pro. When I upgraded to the 16 Pro, RCS stopped working. The text field says “Text Message - RCS” but when I hit send it immediately says “Not Delivered” with a red symbol.


I’ve tried:

Rebooting my phone

Turning on and off RCS

Turning on and off iMessage and RCS

Resetting all network settings


Even after all of that, sending messages keeps failing over RCS. It’s not the recipient, as sending RCS to them worked fine on my iPhone 14 using iOS 18.

Oct 1, 2024 2:31 PM in response to thatboyGBaker

thatboyGBaker wrote:

I thought I was the only one having the same issue! But I have the iPhone 15 plus…..
I thought we were supposed to have the RCS feature?????? I really hope y’all get this fixed and very fast! If that’s the case, why even blab about the feature in the first place??????

You would find it enlightening to read the thread you just added to. There are 6 pages of comments that address possible reasons RCS may not be working reliably for your iPhone, 90% of them having nothing to do with your iPhone.

Oct 4, 2024 7:53 AM in response to Ryan007

As an update, I’ve determined that RCS is working for me with certain Android users.


Perhaps it is a coincidence, but it is working with people I had never used RCS with previously and failing with people I had used RCS with prior to upgrading to a new device.


Based on that, my suspicion is that RCS might use some kind of handshake between message recipients. Perhaps when I upgraded to a new phone the handshake data was not transferred and is not being reset. But when I message new people, a new handshake is created with them and there are no issues. That’s just my guess at this point.


I spent a while with Verizon tech support. They tried resetting a bunch of things on their end and escalated to further teams. Hopefully I’ll learn more in a few days.

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Why is RCS not working between my iPhone running iOS 18 and Android?

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