MacOS Sequoia installed. Internet will randomly drop connection

Hi


I have a an M2 Max Macbook Pro with 32Gb of RAM. I installed MacOS Sequoia today. After installation, I started getting intermittent random internet connection/server busy messages on a black screen and this will go on for say 30 seconds or more and then randomly it will be back to normal again.


I have restarted the macbook pro. I have restarted the docking station. I have removed the ethernet cable connected and reconnected it after restarting the docking station. I still get the same problem showing up randomly.


Any suggestions?


Tsinoy Newbie





MacBook Pro 14″, macOS 15.0

Posted on Sep 16, 2024 8:26 PM

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Posted on Sep 27, 2024 11:36 AM

As I noted in another thread, this is a widely reported bug in Sequoia (just google intermittent internet connection Sequoia). As stated, on that thread and here, turning off the built-in firewall usually works, it did on my 2019 intel imac and 2023 mac M2 studio. If you have a managed mac and cannot turn of firewall no good options that I know of. Interestingly, the packet filter (PF) firewall app MURUS works just fine on both my computer's but not the built-in firewall setting when enabled. Curious since Murus is just a GUI app for macOS built-in PF firewall.

113 replies

Sep 26, 2024 12:43 AM in response to marleyfrombellevue

I have found out that the issue does not happen, when connected via WiFi, private relay disabled, firewall disabled, private MacAddress disabled.

But as soon as I use a cabled connection, it does fail only when VideoCalls happen. In this case, the whole network stack fails for some seconds. (Running a ping to some host will just return errors, open ssh connection might disconnect). The connection is fine when no video call happens.

Slack actually freezes for some seconds, Teams brings a "network issue" randomly.


This is really annoying.

My "solution" is to use a WiFi instead of a cabled connection and live with less reliability and speed.


BTW, no difference if littlesnitch is enabled or disabled.



Oct 5, 2024 1:30 PM in response to Tsinoy Newbie

Same here and the latest OS update did not resolve the issue


Ever since I installed Tailscale... Now it is uninstalled


64 bytes from 77.238.180.11: icmp_seq=14 ttl=55 time=47.022 ms

64 bytes from 77.238.180.11: icmp_seq=15 ttl=55 time=62.702 ms

64 bytes from 77.238.180.11: icmp_seq=16 ttl=55 time=48.437 ms

64 bytes from 77.238.180.11: icmp_seq=17 ttl=55 time=30.948 ms

64 bytes from 77.238.180.11: icmp_seq=18 ttl=55 time=31.870 ms

64 bytes from 77.238.180.11: icmp_seq=19 ttl=55 time=245.318 ms

64 bytes from 77.238.180.11: icmp_seq=20 ttl=55 time=282.732 ms

64 bytes from 77.238.180.11: icmp_seq=21 ttl=55 time=313.667 ms

64 bytes from 77.238.180.11: icmp_seq=22 ttl=55 time=28.261 ms

64 bytes from 77.238.180.11: icmp_seq=23 ttl=55 time=28.631 ms

64 bytes from 77.238.180.11: icmp_seq=24 ttl=55 time=29.847 ms

Request timeout for icmp_seq 25

Request timeout for icmp_seq 26

Request timeout for icmp_seq 27

Request timeout for icmp_seq 28

ping: sendto: No route to host

Request timeout for icmp_seq 29

ping: sendto: No route to host

Request timeout for icmp_seq 30

ping: sendto: No route to host

Request timeout for icmp_seq 31

ping: sendto: No route to host

Request timeout for icmp_seq 32

ping: sendto: No route to host


Oct 15, 2024 3:43 AM in response to Tsinoy Newbie

Have similar problem on my Mac M1 MAX after upgrading to Sequoia.

Randomly my Mac stops loading arbitrary websites. Like GitHub or Facebook or any others. It happens without any logical circumstances. Sometimes it’s automatically fixed within 5-10 mins. Sometimes I have to switch off/on wi-fi on laptop.

Definitely not related to the internet provider. Other devises works like a charm.

Based on my own investigation and debugging seems to be a problem

with firewall on Sequoia OS

Extremely annoying, can’t normally work. Please help

Feb 14, 2025 2:46 PM in response to mwreagan

Going to try turning off Apple Intelligence as well to see if that helps.


The loss of network connectivity has been problematic for me as well with a Mac Studio, M1 Max machine. Periodically everything connected to the Internet- web pages, programs, etc., simply stop. I've tried all the suggestions within this thread and nothing helps. Fortunately- for me- it isn't happening daily but it does seem to occur at least weekly. The only solution is to restart the machine. I never had this issue prior to Sequoia, so yet another bug seemingly introduced by Apple with this OS. Annoying...


I'd note my Windows 10 machine- also connected to the the same network via the same Ethernet and WiFi connections- is rock solid and doesn't lose connectivity during these instances. This is isolated to my Mac Studio and is 100% an Apple issue.


Hopefully enough customers raise the issue such that a fix could be provided. They created the problem, they need to fix it!

Sep 19, 2024 10:21 AM in response to NoahsMyBro

Well if you have MAC Filtering enabled on your router this new feature that Apple instituted with little forewarning in the WiFi settings>Details it throws your connecting to the internet right off. The three settings are


Off: Your network interface uses the default MAC address it was

given when it was manufactured.

• Fixed: The new default setting, Fixed gives your network interface

a different, private MAC address, the upshot of which is that devices

on your local network (such as routers and other computers) will

still be able to track you by MAC address, but tracking beyond your

local network (that is, anywhere else on the internet) is harder.

• Rotating: With this setting, your Mac periodically changes the

network interface’s MAC address, which makes it harder for other

devices to track you, whether or not they’re on your local network.

Sep 19, 2024 11:08 AM in response to etresoft

Thanks etresoft.


The computer is managed. It is a work computer.

No VPN in use, but we do have EDR/AV implemented.


Because the security apps are centrally managed and deployed it's non-trivial to simply disable them. And if I need to disable our corporate security measures to accommodate this OS version that will be a problem.


If this does turn out to be a problem between the security apps and the OS I fully expect Apple and the other vendors will work it out quickly.


In the meantime I'll be at my desk testing things. :-)

And if I learn anything I'll update this thread.


Thanks.


Sep 21, 2024 1:25 PM in response to Geoffrey Baehr

Do not enable the built-in firewall. Do not run 3rd party "security" apps.


I mean, well, you can certainly do both of those if you want. It's your computer. But you're going to have to quit your job and spend a few quality months learning really low-level networking stuff and doing a lot of QA work for some really wealthy corporations. They will appreciate it, certainly. So will the engineers who haven't quit their jobs and are still being paid. You're doing their job for them. That's why they could go on vacation all summer to Costa Rica instead of debugging their products with the new Apple operating system. They know you'll do that work for them for free when they get back all tanned and relaxed.

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MacOS Sequoia installed. Internet will randomly drop connection

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