Level 1

103 points

MacOS Sequoia installed. Internet will randomly drop connection

I have a an M2 Max Macbook Pro with 32Gb of RAM. I installed MacOS Sequoia today. After installation, I started getting intermittent random internet connection/server busy messages on a black screen and this will go on for say 30 seconds or more and then randomly it will be back to normal again.

I have restarted the macbook pro. I have restarted the docking station. I have removed the ethernet cable connected and reconnected it after restarting the docking station. I still get the same problem showing up randomly.

Any suggestions?

Tsinoy Newbie

MacBook Pro 14″, macOS 15.0

Posted on Sep 16, 2024 8:26 PM

Top-ranking reply

pest1

Level 1

38 points

Posted on Sep 27, 2024 11:36 AM

As I noted in another thread, this is a widely reported bug in Sequoia (just google intermittent internet connection Sequoia). As stated, on that thread and here, turning off the built-in firewall usually works, it did on my 2019 intel imac and 2023 mac M2 studio. If you have a managed mac and cannot turn of firewall no good options that I know of. Interestingly, the packet filter (PF) firewall app MURUS works just fine on both my computer's but not the built-in firewall setting when enabled. Curious since Murus is just a GUI app for macOS built-in PF firewall.

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113 replies

Oct 7, 2024 11:22 PM in response to Tsinoy Newbie

I am too having the same issue, it is frustrating. it took me 5 mins to post this comment because the wifi kept dropping.

Oct 8, 2024 10:21 AM in response to Moose0704

I'm having the exact same issues which is driving me crazy! It's affecting my work Teams calls causing me to have to keep joining customer meetings from my phone instead.

ddoonnii

Level 1

18 points

Oct 12, 2024 3:49 AM in response to Tsinoy Newbie

I have the same exact issue. M2 pro 16” drops connection every 30-60 sec. I turned off firewalls, dns reset/clean, removed all kinds of VPNs but still drops it😭.

wtf apple, pls help us out🙏

Oct 15, 2024 7:09 AM in response to Shawn Yeager

No, the problem is using these public vpn things. They fool you into a false sense of security, then they get you to blame Apple.

Public VPN are anything but private

jcfabres

Level 1

10 points

Oct 17, 2024 3:53 PM in response to Tsinoy Newbie

Please fix this issue!!! Company is running 30+ devices and all having internet disconnections, real nightmare here Apple!!!

Oct 17, 2024 6:23 PM in response to jcfabres

I feel your pain! I can’t use my MacBook for work anymore because of this issue. I had to switch computers. So frustrating!

Oct 17, 2024 6:24 PM in response to etresoft

Unfortunately I have my MacBook trusted on my work network through InTune so I can’t disable the security otherwise I’m out of compliance and lose access.

Oct 17, 2024 6:32 PM in response to AlWeir

Tried that. Didn’t work. :(

BDAqua

Level 10

250,259 points

Oct 25, 2024 7:42 AM in response to marleyfrombellevue

Is there an iPad oriPhone in your mix?

Elkherd

Level 1

14 points

Oct 29, 2024 8:00 PM in response to Tsinoy Newbie

I continue to have problems with my audio. My Zoom call sound like I am in a tunnel. The the last update, 15.1 did nothing.

Elkherd

Level 1

14 points

Oct 30, 2024 1:38 PM in response to Moose0704

I have similar problems with Zoom and my mics.

All Apple senior advisors can do is send me to their site for feedback -- Product Feedback - Apple

They attempt to blame third party apps.

Nov 22, 2024 1:22 AM in response to wim229

VPN doesn't provide with the sort of protection that you think...

Public VPN are anything but private

a_candle

Level 1

4 points

Dec 16, 2024 9:29 AM in response to dineshdd

Rebooting is what got you back online, not the privacy settings.

ALR1976

Level 1

12 points

Dec 18, 2024 11:41 AM in response to MDMwithApple

Does not work, but thank you. See my post below.

ALR1976

Level 1

12 points

Dec 18, 2024 2:16 PM in response to Tsinoy Newbie

See post below

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MacOS Sequoia installed. Internet will randomly drop connection