MacOS Sequoia installed. Internet will randomly drop connection

Hi


I have a an M2 Max Macbook Pro with 32Gb of RAM. I installed MacOS Sequoia today. After installation, I started getting intermittent random internet connection/server busy messages on a black screen and this will go on for say 30 seconds or more and then randomly it will be back to normal again.


I have restarted the macbook pro. I have restarted the docking station. I have removed the ethernet cable connected and reconnected it after restarting the docking station. I still get the same problem showing up randomly.


Any suggestions?


Tsinoy Newbie





MacBook Pro 14″, macOS 15.0

Posted on Sep 16, 2024 8:26 PM

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Posted on Sep 27, 2024 11:36 AM

As I noted in another thread, this is a widely reported bug in Sequoia (just google intermittent internet connection Sequoia). As stated, on that thread and here, turning off the built-in firewall usually works, it did on my 2019 intel imac and 2023 mac M2 studio. If you have a managed mac and cannot turn of firewall no good options that I know of. Interestingly, the packet filter (PF) firewall app MURUS works just fine on both my computer's but not the built-in firewall setting when enabled. Curious since Murus is just a GUI app for macOS built-in PF firewall.

113 replies

Mar 1, 2025 8:28 PM in response to Tsinoy Newbie

Hi im been experienced this since the update.

and been looking for answer.

im using Mac Mini M1 and recently updated the os into 15.3.1 then the wifi start reconnecting.


i have resseted all the routers from internet provider, renew dhcp for my mesh wifi and change the UTP cables.

restarting,


Im using Xiaomi mesh system AC1200 and its been good before update.

but now i find the solution for now :


  • first, to troubleshoot make sure your wifi is not auto join,.


if the disconnecting problem happened, now you know that you're randomly out of wifi connection.


  • Next, join back the wifi, and click on three dot, > NETWORK SETTING



for private wi-fi address section, choose ROTATING instead of Fixed.

and click OK.


check again, and keep the auto join wifi unchecked for a while.



let me know if its working. i almost want to go and buy a new mesh router..luckily i still found the solution.


Feb 15, 2025 9:29 AM in response to mhowie

Good deal, watching with interest.


Another buggaboo it could be...


RichardFoo User level: Level 1 (4 points)

Feb 15, 2019 4:24 PM in response to TimsTech

I've been debugging a problem with my VPN client constantly reconnecting, along with poor WiFi performance. After much digging, I came across an excellent article - although written for Yosemite and iOS8, it still seems to be relevant to Mojave, especially with a newer WiFi chip in the 2018 MacBook Pro. https://medium.com/@mariociabarra/wifriedx-in-depth-look-at-yosemite-wifi-and-awdl-airdrop-41a93eb22e48


The author wrote a program that essentially just issues a command and keeps it enforced. You can try it manually in a terminal window: sudo ifconfig awdl0 down

To reverse the command, type: sudo ifconfig awdl0 up


He gives a great technical explanation, so I won't repeat it here. The command disables a virtual network interface that's used for ad-hoc WiFi by features like Airdrop; I personally won't miss them. So far, I've gone from losing my connection 20 times an hour to being stable for 3+ hours.


netstat -v |grep "CLOSE_WAIT" | grep -i "iphone\|ipad" |awk '{print $9}' |sort |uniq | xargs kill

And curl says "Can't assign requested add… - Apple Community



Feb 15, 2025 6:23 AM in response to Luis Sequeira1

Thanks for the input. Are you referring to the adapter within the Mac Studio? Wouldn't surprise me to discover Apple uses cheap components but I'd hope not.


When you "remove" the adapter as referenced...are you referring to selecting "Delete Service", "Make Inactive", or something different?


I'd note during these periods when my Mac Studio- with Sequoia- inexplicably disconnects and all Internet activity is broken, I've turned off Ethernet (thereby making WiFi the lone connection) and the issue isn't overcome. I've also turned off WiFI (thereby making hardwired Ethernet the lone connection) and this doesn't solve the problem either. Thus far, only a restart will restore the connection needed for Internet access. It never happened before "upgrading" to Sequoia but, although unlikely, could be a coincidence.

Feb 14, 2025 2:46 PM in response to mwreagan

Going to try turning off Apple Intelligence as well to see if that helps.


The loss of network connectivity has been problematic for me as well with a Mac Studio, M1 Max machine. Periodically everything connected to the Internet- web pages, programs, etc., simply stop. I've tried all the suggestions within this thread and nothing helps. Fortunately- for me- it isn't happening daily but it does seem to occur at least weekly. The only solution is to restart the machine. I never had this issue prior to Sequoia, so yet another bug seemingly introduced by Apple with this OS. Annoying...


I'd note my Windows 10 machine- also connected to the the same network via the same Ethernet and WiFi connections- is rock solid and doesn't lose connectivity during these instances. This is isolated to my Mac Studio and is 100% an Apple issue.


Hopefully enough customers raise the issue such that a fix could be provided. They created the problem, they need to fix it!

Feb 6, 2025 12:28 AM in response to Tsinoy Newbie

I'm on an M2 Macbook Air as well, and have just upgraded to Sequoia 15.3


As of this morning, my internet connectivity has been almost zero, and I had to track down this comments thread on my mobile phone, because the browsers on my Mac no longer worked (and I'll spare you the diatribe about how that affects my work...)


Then of course, as soon as I found this thread, my browser connectivity seemed to pick up again. Very concerning, nonetheless.

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MacOS Sequoia installed. Internet will randomly drop connection

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