Why does Safari not download files after Sequoia update?

After updating to Sequoia my file downloading process in safari is broken.


it will initiate the process but it will not download any further. When you click on open finder message will say cannot move file


i tried to clear safari cache. Same problem.


when I use Microsoft edge it works fine.


so what setting changed in Safari to cause this


any insight?



[Re-Titled by Moderator]

MacBook Pro (M2 Max, 2023)

Posted on Sep 17, 2024 2:05 AM

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Posted on Sep 20, 2024 6:26 PM

This was my temporary solution for now


I deleted all the VPN Configurations Little Snitch and AdGuard Configurations in Network Settings. It fixed the problem


Will wait till the new updates/patches for the three items will show up and add them back in

66 replies

Sep 20, 2024 5:33 AM in response to etresoft

> So if you are using a network volume, don't do that.


Thank you. In our setup no files are saved to local disk; all files are saved to NAS. I do not know any reason why this function should be removed in Sequoia, especially since Ask for each download remains a choice in the settings.


I believe this is a bug in Sequoia Safari, not a problem of user practice.


> There are only a handful of people reporting this problem


Sequoia is quite new, and probably most users are defaulting to the Downloads folder.

Sep 18, 2024 9:39 AM in response to Tsinoy Newbie

I'm having the same problem in Safari 18.0 running on Sonoma 14.7. I have no extensions installed in Safari.


When downloading a video file to an SMB share, Safari creates a <file name>.download package. At the end of the download, in the downloads panel of Safari, there's an error "cannot move file".


I can open the SMB share in Finder, then minor click on the <file name>.download package, and then select "Show Package Contents". My video file is in the package. I can drag the video file from the package to the target directory on the SMB share, so it's not a permissions issue on the SMB server.


Same download works fine in Chrome, no problems.

Nov 28, 2024 1:34 PM in response to Tsinoy Newbie

Yes it is clearly a new problem from Safari 18. I can download or save a file from Safari to my NAS, but it finishes as a newfile.pdf.download . The solution for me is to manually rename the file on the NAS as newfile.pdf.down, so I can open that directory and drag the content (newfile.pdf ) next to the newfile.pdf.down directory. As a work-around I can save to NAS, then rename and move the content later... but it is very annoying.


I've seen an other behavior with a README.md file saved on the NAS and opened with Xcode ... during writing, if I save the file, xcode tells me after a few seconds/minutes the file as been changed by an other application on the NAS, and ask me to reload it (but not every time) ... so is there some after saving actions from MacOS that are triggered ? (as for the .download file that is moved when completed...) .


Often, when saving/loading Numbers spreadsheets on Google Drive, Numbers hangs and I have to reboot the pad... It is three different scenarios, but all related to network drives... and Apple applications.

Hope Apple will fix it...

Sep 20, 2024 10:04 AM in response to etresoft

Just to clarify a couple things on what I reported 2 days ago (September 18, 2024):


I'm using SONOMA 14.7, not Sequoia. Was waiting for a bug fix release before I upgrade to Sequoia.

The Sonoma 14.7 upgrade that I applied this week included Safari 18.0.


The issue that I'm experiencing is with Safari 18.0.


Downloads to network drives worked fine with the previous (17.x) version of Safari. They don't work with Safari 18.0.


DuckDuckGo browser creates download packages in a very similar process to what I reported in the problem with Safari 18.0. I have had no issues downloading files with the DuckDuckGo browser -- it completes the download and moves the file from the package to the target location on the network drive.


Generally, users have more than one browser, so they can just switch to a different product. That could explain the low number of reports here.

Nov 9, 2024 5:10 PM in response to Tsinoy Newbie

Yes, getting the same issue as well. Spent hours trying to fix this issue that has been created. I have been downloading pdf files to my NAS Synology server for years - direct from Safari. Now I cannot do it. I must change the download location to a local drive and then copy across to the right folder in the server. So, now I have a few more steps to complete, which I didn't have beforehand. Not happy.


To clarify - I can now only get a xxxx.pdf.download filename to my server, but if I switch it and save it on my desktop for example - it will be xxxx.pdf.


This is very annoying.

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Why does Safari not download files after Sequoia update?

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