You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

White App Icons After iOS 18 Update

Hi all, I updated my iPhone to iOS 18 last night and since then some of my apps have turned white like this: When I click on the folder it fixes itself but when I don’t have the folder open it looks like this. I have rebooted my phone but no luck. Is anyone experiencing the same issue ?



[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Sep 17, 2024 3:55 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2024 9:01 AM

I had the same exact issue after getting my new phone on IOS 18. I found somewhere on reddit that if you drag one of the apps out of that folder and place it on the home screen, then put the app back in that folder, then all oof the apps in that folder will show again when minimized. This worked for me, hopefully it works for you as well.

29 replies
Question marked as Top-ranking reply

Sep 23, 2024 9:01 AM in response to marissamay19

I had the same exact issue after getting my new phone on IOS 18. I found somewhere on reddit that if you drag one of the apps out of that folder and place it on the home screen, then put the app back in that folder, then all oof the apps in that folder will show again when minimized. This worked for me, hopefully it works for you as well.

Nov 6, 2024 11:09 PM in response to marissamay19

For me I found a tip from somewhere else on the forum but cannot remember where. Sorry… this worked though. Resize the folders on the screens from all to large back to small by customising ( hold down and edit on screen). This has resulted in the folders not going back to white since I did this.

hope this helps someone and Apple iron out the glitch

Oct 30, 2024 3:36 PM in response to stoopid-labrat

stoopid-labrat wrote:

Same issue here after 18.1 update. Not happy having to restart phone. Come on Apple don’t you check this stuff before you unleash it?

I would recommend doing a force restart after any update. This clears caches and performs cleanup that does not happen with the simple restart after updating.

Force restart iPhone - Apple Support

Oct 19, 2024 7:59 AM in response to aaronstout7

aaronstout7 wrote:

Restarting my iPhone also fixed it, but only for a day or so. Started noticing it happening again at random. Kind of annoying.

First verify you are not running low on device storage, then perform a Force Restart. This may take a couple of attempts to get the speed and sequence of the key presses correct and the last step of holding the side button until the Apple logo appears could take up to 15 seconds. Ignore anything else on the screen during that time.

Force restart iPhone - Apple Support


If you have enough storage on your device and the Force Restart did not work, then Restore from a backup using a Mac/PC.

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support



Nov 2, 2024 8:40 AM in response to 83ashbat

83ashbat wrote:

Force restart and a restore only worked temporarily. I have over 250Gb of storage available in my phone too.

Thanks for the info. It would appear that there is data corruption that for some reason is causing the problem by showing the default icon for the apps. I would suggest a Factory Reset using a computer if possible and restore from a backup as that would also be done by Apple Support if you scheduled an appointment. Of course you want to have a backup before doing that.

Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support

Nov 14, 2024 6:42 AM in response to aaronstout7

aaronstout7 wrote:

Oh no, now I lost my About icon!

Did you Force Restart your phone yet? This may take a couple of attempts to get the speed and sequence of the key presses correct and the last step of holding the side button until the Apple logo appears could take up to 15 seconds. Ignore anything else on the screen during that time.

Force restart iPhone - Apple Support

Oct 31, 2024 4:33 PM in response to marissamay19

18.1 hasn't resolved the issue for me, only seems to affect the iOS mail and outlook app I have in a mail folder.

I've moved apps in and out of the folder every few days to temporarily get the icons back but nothing so far seems to fix the issue.


Interestingly, when I open the Apple Watch app, all the settings' icons show white for a few seconds, then gradually fill in. there's something very wrong here

Nov 4, 2024 2:40 AM in response to marissamay19

I have the same problem at least once a day after the device switches from dark to light mode and back.

I can fix the problem temporarily by switching to large icons and back to normal icons. This clears the icon cache (until it happens again).

A force restart does not fix the problem permanently. At least not for me.


I first encountered the problem after updating to 18.1. I didn't have the effect on iOS 18.



Nov 9, 2024 4:30 AM in response to marissamay19

Initially, changing the icon size to small then back to large or vice versa would fix it, but that no longer works. Only way I found to fix it is to download the app as it’s only the offloaded apps with this issue.


I reported it to apple back on 9/20 and the status has been “potential fix identified- for a future os update” but they still haven’t resolved it.



[Edited by Moderator]

White App Icons After iOS 18 Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.