You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Mail is very slow downloading in iOS 18

Mail is very slow downloading in iOS 18


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Sep 17, 2024 7:48 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2024 7:02 PM

My mail worked fast until IOS 18---now it takes forever to update on iPhone 14 pro max. When I say slow like 5 minutes to download, really terrible. I can go on my MacBook pro and boom it loads much faster. Told apple and was told no one else complained. Boo hoo---I am telling you the truth and this needs to addressed!!!

43 replies
Question marked as Top-ranking reply

Sep 27, 2024 7:02 PM in response to Ambistoy

My mail worked fast until IOS 18---now it takes forever to update on iPhone 14 pro max. When I say slow like 5 minutes to download, really terrible. I can go on my MacBook pro and boom it loads much faster. Told apple and was told no one else complained. Boo hoo---I am telling you the truth and this needs to addressed!!!

Dec 12, 2024 12:21 PM in response to Ambistoy

For me this started with the update from 18.1.1 to 18.2.

Mail shows xx unread messages, then after a while Downloading xx mails, then nothing happens for a very very long time and then the mails occur.

I tried to reboot and even to delete and re-setup the accounts, both with no effect.

I use to small providers with „normal“ imap and smtp servers.

Dec 6, 2024 8:40 AM in response to Ambistoy

Try this solution:

https://www.iphoneincanada.ca/2024/09/27/how-to-fix-apple-mail-imap-not-working-in-ios-18/


Here’s how to do it:

  1. Go to Settings > Apps > Mail > Mail Accounts > [Your IMAP Account] > Account Settings > Advanced.
  2. Locate the IMAP Path Prefix in the Incoming Settings section.
  3. If the field has a greyed-out /, retype the forward slash (/) so it turns white. (or black for a white background display)
  4. Back out of the menu and press Done.
  5. Close the Settings and Mail apps, then reopen Mail to see if the issue is resolved.


It helped my gmail IMAP account load more quickly.


-evan


Nov 4, 2024 9:39 AM in response to tucsontuck

Totaly agree.

now is Apple email app almost useless.

why don’t you let downloading mails if we want? It’s our decision how much space we will assign to local mail. Why should I wait for mail 5 minutes? This was 20 years ago (maybe).


I just tested MAIL APP and office365 web mail in Safari. I’ve got approximately 500 mails in 2 seconds with all attachments included and ready to open ASAP (office365 in Safari), and let’s say the same number of results in MAIL app, but no option to see mail content wit attachments for at least 3 minutes. USELESS.


I can just conclude that Apple would like us to move from native app to alternatives.


big disappointment for me.

Oct 31, 2024 5:51 AM in response to Ambistoy

This issue has made apple mail unusable on my iPad. Actively looking for a new email client and for customer service that Apple used to be known for. I use my iPad for business and this is costing time and money with no response or accountability from Apple. We pay a premium for Apple devices and services and expect a premium experience, not the blame the user run around.

Mail is very slow downloading in iOS 18

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.