Unable to reset my email password on my iPhone 15 Pro after iOS 18 update

Since I upgraded to the iOS 18, I cannot find how to reset a password on my email every article I’m finding I don’t have that to reset it



[Re-Titled by Moderator]

iPhone 15 Pro, iOS 18

Posted on Sep 17, 2024 2:35 PM

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Question marked as Top-ranking reply

Posted on Jan 6, 2025 5:43 PM

// Steps to Update Your Email Password:

  1. Go to: Settings > Apps > Mail.
  2. SelectMail Accounts.
  3. Choose the account that requires a password update.
  4. Toggle off the Mail button.
  5. When prompted, enter the new password.
  6. If needed, toggle the Mail button back on to ensure the mailbox reappears in the app. //



We have an iPhone 14, with 18.1.1.


This did not work for us. Toggling off "Mail" did nothing - no prompt - nor did toggling it back on.


Our solution was to delete the mail account and re-add it.


Apple has a bug here. They may have tried to change too much too fast. Happens.

44 replies
Question marked as Top-ranking reply

Jan 6, 2025 5:43 PM in response to Sasha_27

// Steps to Update Your Email Password:

  1. Go to: Settings > Apps > Mail.
  2. SelectMail Accounts.
  3. Choose the account that requires a password update.
  4. Toggle off the Mail button.
  5. When prompted, enter the new password.
  6. If needed, toggle the Mail button back on to ensure the mailbox reappears in the app. //



We have an iPhone 14, with 18.1.1.


This did not work for us. Toggling off "Mail" did nothing - no prompt - nor did toggling it back on.


Our solution was to delete the mail account and re-add it.


Apple has a bug here. They may have tried to change too much too fast. Happens.

Jun 10, 2025 8:01 AM in response to MelissaPolson12

MelissaPolson12 wrote:

My email password was updated and I can’t find how to update it on my phone. The “toggle” solution I’ve seen here does not work. Has this been resolved yet?

Who is your email provider? If it's not iCloud, the easiest thing to do is to delete the account from your iPhone, change the password through the email provider's web browser then add the account back to your iPhone.

Sep 17, 2024 2:52 PM in response to JCUM

JCUM wrote:

Since I upgraded to the iOS 18, I cannot find how to reset a password on my email every article I’m finding I don’t have that to reset it


Go to your email provider on-line through a browser and log into your account —verify the password is correct


You can reset it there if necessary, making note of the new psswd.


You can make changes to the Mail on the iphone

Settings>Apps>Mail>Mail Accounts>Account Settings


Mar 5, 2025 8:56 AM in response to JCUM

please try these steps:

  1. Go to Settings > Apps > Mail
  2. Select Mail Accounts
  3. Tap the Mail Account you would like to change the password for
  4. If you need to change the password, there will be a message/notification at the top to re-enter password, etc.
  5. Click the re-enter password notification
  6. Sign into your mail account and will auto-link
  7. Repeat steps 3-6 for each Mail Account


note: if you do not see a notification prompting you to update the mail account then it is already linked successfully to your phone

Feb 17, 2025 7:27 AM in response to JCUM

I wanted to share because I got a new iPhone and could not figure out for the longest how to update my passwords.


please try these steps:

  1. Go to Settings > Apps > Mail
  2. Select Mail Accounts
  3. Tap the Mail Account you would like to change the password for
  4. If you need to change the password, there will be a message/notification at the top to re-enter password, etc.
  5. Click the re-enter password notification
  6. Sign into your mail account and will auto-link
  7. Repeat steps 3-6 for each Mail Account


note: if you do not see a notification prompting you to update the mail account then it is already linked successfully to your phone

Nov 13, 2024 11:54 AM in response to AlWeir

After "upgrading" to IOS18, I can no longer access my email. It says no password provided, Please go to mail account settings and enter a password.


I've entered my password, even changed it on the service providers website, still not able to access email.


Don't want to delete and reinstall app since it will lose the save data.


Help!

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Unable to reset my email password on my iPhone 15 Pro after iOS 18 update

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