Unable to reset my email password on my iPhone 15 Pro after iOS 18 update

// Steps to Update Your Email Password:

1. Go to: Settings > Apps > Mail.
2. Select: Mail Accounts.
3. Choose the account that requires a password update.
4. Toggle off the Mail button.
5. When prompted, enter the new password.
6. If needed, toggle the Mail button back on to ensure the mailbox reappears in the app. //

We have an iPhone 14, with 18.1.1.

This did not work for us. Toggling off "Mail" did nothing - no prompt - nor did toggling it back on.

Our solution was to delete the mail account and re-add it.

Apple has a bug here. They may have tried to change too much too fast. Happens.

I was able to update the outlook password through the calendars settings. Settings, calendars, outlook. Should prompt for updated password and updates for the mail app there too.

MelissaPolson12 wrote:

My email password was updated and I can’t find how to update it on my phone. The “toggle” solution I’ve seen here does not work. Has this been resolved yet?

Who is your email provider? If it's not iCloud, the easiest thing to do is to delete the account from your iPhone, change the password through the email provider's web browser then add the account back to your iPhone.

With my Yahoo mail account I was only able to reset the password by erasing the original account and then adding the account back in with the new password information plus any 2 factor authentication.

if you have a SMTP server setting for your email (mail is kept on your server and not local on your device) the only way right now is to remove the account in e.g. your iPhone and re-create the account. As the password re-set in not working at the moment, at least not in the iPhone

I log into the service providers website and change it there, rather than trying like it is shown here.

I ended up calling Apple. It took a long time, but my issue was resolved by changing my AT&T email location to yahoo. That fixed the problem. I would call apple, they know there’s a problem.

Reset it on the email server that you originally used to set the email up on

iPhone 15 Pro Max with iOS 18.3.1 - it did not work for me. Toggling the Mail button did nothing. I guess I'll have to delete the account and set it up again. Sure looks like a bug.

There still isn't a fix for this. My work uses Google mail for and now I can't use the Mail app because there is no place to enter the password. I downloaded the Gmail app as a workaround, but it's rather inconvenient to have to look in both places.

please try these steps:

1. Go to Settings > Apps > Mail
2. Select Mail Accounts
3. Tap the Mail Account you would like to change the password for
4. If you need to change the password, there will be a message/notification at the top to re-enter password, etc.
5. Click the re-enter password notification
6. Sign into your mail account and will auto-link
7. Repeat steps 3-6 for each Mail Account

note: if you do not see a notification prompting you to update the mail account then it is already linked successfully to your phone

I wanted to share because I got a new iPhone and could not figure out for the longest how to update my passwords.

please try these steps:

1. Go to Settings > Apps > Mail
2. Select Mail Accounts
3. Tap the Mail Account you would like to change the password for
4. If you need to change the password, there will be a message/notification at the top to re-enter password, etc.
5. Click the re-enter password notification
6. Sign into your mail account and will auto-link
7. Repeat steps 3-6 for each Mail Account

note: if you do not see a notification prompting you to update the mail account then it is already linked successfully to your phone

Steps to Update Your Email Password:

1. Go to: Settings > Apps > Mail.
2. Select: Mail Accounts.
3. Choose the account that requires a password update.
4. Toggle off the Mail button.
5. When prompted, enter the new password.
6. If needed, toggle the Mail button back on to ensure the mailbox reappears in the app.

Same problem here. There is a bug in your iOS update. This is my business email, hosted by MS. When attempting to "Re-enter Password", it pops the window, "Settings wants to use "windows.net" to Sign In". I click CONTINUE, a window briefly pops up but then disappears, taking me right back to the "Re-enter Password" screen.

Please help. It's really frustrating when you guys don't QC all of your updates before releasing them!

I am having the same trouble. I have two email accounts on my iphone. both stopped working. I was able to re-enter my password for one but for the other I followed the same directions and when I go to re-enter it indicates that settings wants to use "windows.net" to sign in. When I did that for the one account i went to windows.net re-entered and everything is working. for the other - it attempts to go to this page - the microsoft symbol flashes up and then reverts back to settings. Getting very frustrated. I did sign onto my exchange on the web and changed the password. but nothing changes - settings keeps pushing me to "windows.net" and then flashes back to settings. any suggestions