Sequoia Time Machine Synology NAS keeps disconnecting

I have just upgraded my 2018 Mac Mini to MacOS 15 Sequoia.

Since 2019 it has always backed up to a folder called TMFolder on a Synology DS413j.

( My partner's Mini also backs up to the same NAS, but hers is still on Sonoma. Her backups still run successfully. )


Every time Time Machine on my Mini tries to backup to the NAS now, it reports:

The backup will fail anywhere between one and five minutes after starting.


Mac mini, macOS 15.0

Posted on Sep 18, 2024 12:06 AM

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Posted on Sep 19, 2024 8:34 AM

spoona wrote:

Well, in my case, it's neither an Apple bug nor a Synology one.
I use some anti-malware/anti-intrusion apps from Objective-See Foundation. I disabled both BlockBlock and LuLu and the issue went away. I'll be sure to pass on this info to Objective-See !


Add-on security apps have a very long history of introducing issues and errors and noise, yes.

108 replies

Oct 4, 2024 6:09 PM in response to spoona

15.0.1 didn't fix the problem but caused it for me. Time Machine was working fine to a USB drive connected to a Synology NAS in 15.0. After updating to 15.0.1 the problem with the "ejected or disconnected" Time Machine started. Formatting the USB drive didn't help. Only way for me to fix the problem is connecting the USB drive directly to my Mac without going via the NAS.

Oct 9, 2024 8:51 AM in response to olivierfrommirabeau

The issue of the firewall may be a sub-issue. I don't have the firewall on, and TM backups fail both on my synology NAS and on my WD MyCloud NAS. In my case, it appears to be linked to the Mac sleeping/locking, even if system settings=>battery=>options I have "preventing automatic sleeping on power adapter when the display is off" is checked. And on 2 different macs (laptop and desktop). No issue with Sonoma, failing backups with 15 and 15.0.1.


Oct 31, 2024 10:54 AM in response to spoona

Well that's odd - it's started working of its own accord.


Long-time readers might remember that my iMac Pro continued to report network disconnections after upgrading to 15.1. I forgot to disconnect the drive overnight, so the Mac tried to do another backup - which worked. And it's been quietly backing up every hour since.


So I think the 15.1 update does resolve this issue. Why I got an error? No idea, but I'll be glad to never see this again.

Sep 22, 2024 8:34 AM in response to tmelander

Thanks - just checked and it was 'On' on my iMac Pro.


I've flagged the issue to Synology and their automated response suggested clearing all the SMB caches on the Synology Control Panel. But that hasn't fixed it, I've told them this hasn't worked and will see if they send a more detailed response later.


Just wondering - OP and myself are both running Sequoia on Intel processors and getting failures. My M2 MBA is backing up to the same Synology without issues.


Is anyone getting this fault on Apple processors?

Sep 23, 2024 4:58 AM in response to Mike Richards2

Thank you for posting your experience. so you essentially re-did the macOS<>synology time machine integration and it's still not working the same as it was prior to the update from sonoma to sequoia? new folder, proper time machine folder settings, create the new time machine backup, etc... you did all that and it's still not working? ughhhhh


For me, that's always been the workaround that i've found solves these problems after a new macOS update. When macOS updates, can't think of a year that I wasn't forced to completely reintegrate time machine with my synology. it's always awful every year, but at least it still works in the end... not this time tho?

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Sequoia Time Machine Synology NAS keeps disconnecting

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