When iPhone is powered off SMS and iMessages go missing...

I turn my iPhone off at night and back on again the following morning. I appreciate it’s far from usual, but it’s always been my preference. Ten months ago, my iPhone stopped receiving SMS messages sent to me when it was switched off – now the same is happening with iMessages. I know I’ve been sent them as, when I press the power button to illuminate the locked screen, it says iMessage/SMS and then the number… but, when I unlock the phone, there are no new messages.

If it was just an SMS issue then I could see how it might be a carrier (Three Mobile) issue, but now iMessages, too?

I’ve had eleven years of continuous iPhone ownership: first a 5C that lasted seven years, and now my current SE 2020 that I’ve had for the past four years – up until November 2023 this was never, ever an issue.

I’ve spoken to Apple technical support on numerous occasions, but a solution evades me. Even the iOS 18 update hasn’t fixed it. I believe that, because practically nobody else turns their devices off, it’s not an issue that Apple has any interest in addressing. Still, I don’t think it’s too much to hope for when I’d expect even a Nokia 105 to retrieve text messages received when it’s been powered off.



*Politely: replying “Just don’t turn your iPhone off, then” is not in any way

useful to me*

iPhone SE

Posted on Sep 18, 2024 2:53 AM

Reply
1 reply

Sep 18, 2024 4:49 AM in response to twilightdriver

Your phone can’t receive anything at all when it is powered off. Messages are held in the delivery queue for a limited period of time. If they fail to deliver, they are purged.


The solution is simple. Don’t power your phone off at night. Use the sleep or do not disturb focus instead to prevent notifications and calls from interrupting you.


You may not consider this response “useful”, however, it is the solution to your problem.

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When iPhone is powered off SMS and iMessages go missing...

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