How to Fix Apps Not Working on Cellular Data After iOS 18 Update?

I am on a iPhone 13 Pro Max. A lot of apps on my phone are not working on cellular data after the update. They will only work on Wi-Fi. I went through and confirmed that cellular data was turned on for all apps. When trying to open some of them, it takes you back to settings and cellular data is greyed out. Then, I close the app completely, check cellular data, and it's back on and available. When I open the app, goes back to being greyed out.


[Re-Titled By Moderator]


iPhone 13 Pro Max, iOS 18

Posted on Sep 18, 2024 5:43 AM

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Question marked as Top-ranking reply

Posted on Oct 1, 2024 8:56 AM

Hi,


I am facing the same issue -- updated foolishly to the iOS18 beta on iPhone XS (while abroad) and could not connect to the cellular network at all! miserable a nd stressed me out since i am not home!


I am still working with Apple tech and sent them all of the details they requested but i think i have a temp fix.


IOs18 is messing up connectivity with 5G so when you switch manually to 4G network - it connects fine and everything works --c alls, texts, data without wifi.


How do you switch to 4G manually?


Go to settings -- general> select your cell sim line > turn it on >network selection -- turn off the automatic selection toggle and manually select whichever 4G option is available in your area.


make sure your data roaming is also on along with your cellular data option pointing to the right active line,


Also, what I did last two days (not sure at this point all that was needed! ) but maybe:


1. I erased my phone completely AFTER making an iCloud backup of everything.

2. Restored the IOS using my mac -- does not take too long with wifi

3. Set up my iphone as new -- this is imp if you want to avoid downloading any software glitches that may have been previously.

4. backed up my data using my Icloud -- this took a long time for me given the photos/texts/emails etc.


Hope this helps others!

65 replies
Question marked as Top-ranking reply

Oct 1, 2024 8:56 AM in response to VolsFan2187

Hi,


I am facing the same issue -- updated foolishly to the iOS18 beta on iPhone XS (while abroad) and could not connect to the cellular network at all! miserable a nd stressed me out since i am not home!


I am still working with Apple tech and sent them all of the details they requested but i think i have a temp fix.


IOs18 is messing up connectivity with 5G so when you switch manually to 4G network - it connects fine and everything works --c alls, texts, data without wifi.


How do you switch to 4G manually?


Go to settings -- general> select your cell sim line > turn it on >network selection -- turn off the automatic selection toggle and manually select whichever 4G option is available in your area.


make sure your data roaming is also on along with your cellular data option pointing to the right active line,


Also, what I did last two days (not sure at this point all that was needed! ) but maybe:


1. I erased my phone completely AFTER making an iCloud backup of everything.

2. Restored the IOS using my mac -- does not take too long with wifi

3. Set up my iphone as new -- this is imp if you want to avoid downloading any software glitches that may have been previously.

4. backed up my data using my Icloud -- this took a long time for me given the photos/texts/emails etc.


Hope this helps others!

Nov 1, 2024 11:51 AM in response to nicoladefeo

I can confirm that 18.1 fixed the problem for me as well (at least the problem that was described originally where you toggling cellular data on and off for individual apps did not "stick" and therefore apps were stuck in whatever cellular data state they were in before upgrading to 18. This thread has become bananas with people describing a dozen different problems)! :-)

Jan 3, 2025 9:50 AM in response to VolsFan2187

Here is what I did so i can use it (til a fix comes out).


First of all, I got a message on my phone that said that IOS 18.2 would fix the issue ....but i couldn't install it.


So, I went in and turned OFF my vpn (i use vpn for work...but many people do not...so it's not a biggie for them). On your main Settings screen, make sure VPN is "not connected."


Then, you can install the 18.2 update.


Once the update was installed, I was able to turn on my VPN again and use it for work. It worked for about a week and then I got a message saying i had no cell service again. So, I turned off VPN (and I turn it on only when i need it to login to work or i need to check work email, and it is working).


My hope is that an update will come out so we can have our VPN on...without these issues.

Oct 2, 2024 6:53 PM in response to pana25

I been trine to figure this out for past 4 days and not even apple support could help me. Thank you for posting this seems to be working to far.After many reset attempts and hard reboots cellular option came back on and I move all to 4g or 4lite and so far it’s been working. Why did apple release update ios18 if issue with cellular are active poor service

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How to Fix Apps Not Working on Cellular Data After iOS 18 Update?

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