How to Fix Apps Not Working on Cellular Data After iOS 18 Update?

I am on a iPhone 13 Pro Max. A lot of apps on my phone are not working on cellular data after the update. They will only work on Wi-Fi. I went through and confirmed that cellular data was turned on for all apps. When trying to open some of them, it takes you back to settings and cellular data is greyed out. Then, I close the app completely, check cellular data, and it's back on and available. When I open the app, goes back to being greyed out.


[Re-Titled By Moderator]


iPhone 13 Pro Max, iOS 18

Posted on Sep 18, 2024 5:43 AM

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Question marked as Top-ranking reply

Posted on Oct 1, 2024 8:56 AM

Hi,


I am facing the same issue -- updated foolishly to the iOS18 beta on iPhone XS (while abroad) and could not connect to the cellular network at all! miserable a nd stressed me out since i am not home!


I am still working with Apple tech and sent them all of the details they requested but i think i have a temp fix.


IOs18 is messing up connectivity with 5G so when you switch manually to 4G network - it connects fine and everything works --c alls, texts, data without wifi.


How do you switch to 4G manually?


Go to settings -- general> select your cell sim line > turn it on >network selection -- turn off the automatic selection toggle and manually select whichever 4G option is available in your area.


make sure your data roaming is also on along with your cellular data option pointing to the right active line,


Also, what I did last two days (not sure at this point all that was needed! ) but maybe:


1. I erased my phone completely AFTER making an iCloud backup of everything.

2. Restored the IOS using my mac -- does not take too long with wifi

3. Set up my iphone as new -- this is imp if you want to avoid downloading any software glitches that may have been previously.

4. backed up my data using my Icloud -- this took a long time for me given the photos/texts/emails etc.


Hope this helps others!

65 replies

Sep 24, 2024 11:00 AM in response to VolsFan2187

I have a problem that I believe is the same as the OP. iPhone 14 Pro, recently updated to iOS 18. Here's the behavior I'm seeing: For all the apps listed in Settings > Cellular > Show All

  • If Cellular Data was ON (green) before the upgrade, and I turn it OFF (grey), it will revert to ON as soon as I leave the settings screen (e.g. to return to the app)
  • If Cellular Data was OFF (grey) before the upgrade, and I turn it ON (green), it will revert to OFF as soon as I leave the settings screen


In other words, all apps listed in Settings > Cellular > Show All are stuck in whatever they were set to before the upgrade. The toggle buttons can be moved, but the new setting won't take hold. The short list of apps in Settings > Cellular (i.e. not under Show All) can be toggled on and off as expected.

Sep 20, 2024 8:02 AM in response to VolsFan2187

Kind of the same here. After updating, the Meross app which controls my smart plugs, the Kasa app that controls my security camera, the Cloudedge app that controls my doorbell camera and the app that controls my Oasis Mini are all bricked. The smartplugs still work in their basic form but they are unresponsive and unable to be re-added to homekit. The app throws an error when trying to add them back in. The Kasa app shows no items available to add. I’ve tried to re-add my doorbell camera and it’s unresponsive as is the same with my Oasis Mini. I’ve reset network connections, restarted my phone as well as restarting my router…nada. I wish there was an easy way to go back to 17 until they have these issues sussed out.

Oct 4, 2024 4:47 PM in response to VolsFan2187

I have an IPhone 14 (regular) and ever since ios 18 my phone has been slower than ever when I’m out of home using cellular and EVEN at home using wifi. I’m very relieved that I am not the only one and that it very much IS ios 18 that is causing the issue in general. I tried updating my phone to ios 18.01 but i think load times got even worse. Apple please fix this as soon as possible, i cannot contact people because apps are completely unusable.

Sep 21, 2024 8:26 PM in response to VolsFan2187

Yep me too. They should have never released iOS18 it’s absolutely terrible.


None of my apps work when I’m in the store. They bricked CVS, Walmart, Target, etc. Can’t look up anything and can’t pay using the app so you can skip the lines.


And don’t even get me started on the fact that iTunes, Messages, or Siri no longer works in the car while using Apple Car Play, or the fact they killed off half the Widgets I had before the upgrade.


Like Apple did you even Test this release before you released it??? As an investor in this company I’m acutely worried about the lack of quality control and testing.



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How to Fix Apps Not Working on Cellular Data After iOS 18 Update?

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