I get a pop-up window asking "Do you want to download "occ" in my Safari browser

Had a chat with Apple tech who told me it’s not an Apple problem. It’s an ad from one of my installed apps. Told me to download an ad blocker from the App Store. Could not tell me any particular one.

I have iOS 15 so it’s not an update issue for me. It seems to have stopped after I restarted my iPhone and wifi at the same time.

Doubledown84 wrote:

So no it hasn’t been fixed as of 9/24.

Load an ad blocker, as suggested earlier.

I got these popups for a few days on chrome using an older iPhone running the latest version of ios15. After I restarted my iPhone and Wi-Fi at the same time these pop-ups have completely stopped. It’s been two days now. Has anyone else had success with this method?

Raymo3 wrote:

Is Apple no longer safe from viruses and malware pop-ups? Should I move exclusively to Windows computers?

There is no executable that you can download no matter if there is a prompt for it or not. You will not be installing Malware on the iPhone or iPad.

You are free to move to a Windows computer, but sorry those protections would no longer apply to you.

I don’t know if this solution will help anyone else on the pop-up to Download the Website but if you have your VPN on, turn it off then open Safari. Go to your website that you are trying to open and see if it opens. It should open. You can turn your VPN back on once your website is open. This is what I had to do to get my website to open. It worked for me. I hope this helps.

I started getting the same pop up last night while using the Apple News app. I’m using a 12 pro device. I closed a bunch of my open safari windows and haven’t gotten it since 🤞🤞

I switched to the Firefox browser, so far no occ pop up. I guess I will ignore Safari/Chrome for the short term.

I haven’t had it happen since I added ad block.

LesTombé wrote:

Same on iPad Pro (6th gen) on iPadOS 17.6.1. So, Apple, have enough people asked you about this now that you might provide an answer?

Apple is not here to provide the answer, the site is made up of other users just like you. If you want to contact Apple directly, then you will need to use one of the options here:

Contact Apple for support and service - Apple Support

Have not seen pop up in the ~24 hours since adding Adguard. Maybe a coincidence, since I see no other comments as yet that are dated today, 9/22. Maybe it’s fixed?

The support person has asked if I would speak with their escalation team tomorrow (appointment set) but they have said def do not click anything on the pop up (of course) and try to avoid (let it rest) until there has been a directive. So… Hasta mañana I guess.

We are having the same pop up. It’s not from the update of the iOS though. We have not yet updated and have older devices. I tried clearing the browser history and it still pops up. Mine was on usatoday, my husbands on espn.

Zippychimp wrote:

I just updated to 17.7 iOS and now I too am suddenly getting these intrusive pop ups “do you want to download occ?” In my safari browser on iPhone. Please advise Apple.

This support site is made up of users just like you. Apple is not here to advise you, but if you want to talk to them directly, you can use the link here. After that is done, I am sure a user here will provide some insight into the solution, but until that happens, we can only speculate as it has been reported that this commonly happens on news sites.

Contact Apple for support and service - Apple Support

Bewildered133 wrote:

Hello. Apple. Is anyone there?

Nope, this is a user to user site. If you want to contact Apple directly then follow up with this link:

Contact Apple for support and service - Apple Support