iPhone 16 preorder

Hello everyone! I preordered the iPhone 16 at like 5am :). It says it will arrive on Friday (9/20) BUT it hasn’t said its shipped yet and it’s only 2 days now.. checked my UPS my choice and nothing is showing up there either.. should I be concerned.. or should I just wait until tomorrow or later today to receive shipping info?

iPhone 12, iOS 17

Posted on Sep 18, 2024 12:12 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2024 12:15 PM

Apple uses Fedex and UPS. None of us have gotten an update saying our phones have shipped yet, which is quite normal. I can see my orders on UPS, but if Apple is using Fedex for your phone, you'd need to check there. And if you have a valid order number and it says your phone will be delivered on the 20th, you'll get your phone on the 20th.

3 replies
Question marked as Top-ranking reply

Sep 18, 2024 12:15 PM in response to Kxrlit

Apple uses Fedex and UPS. None of us have gotten an update saying our phones have shipped yet, which is quite normal. I can see my orders on UPS, but if Apple is using Fedex for your phone, you'd need to check there. And if you have a valid order number and it says your phone will be delivered on the 20th, you'll get your phone on the 20th.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 16 preorder

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.