Apple Music issues after iOS 18 Update

Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?


[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Sep 18, 2024 5:53 PM

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Posted on Sep 19, 2024 10:21 PM

Me. So thankful to find someone else with this issue. My Apple Music has been almost unusable since the upgrade to iOS 18. Crashes when scrolling a playlist, crashes when trying to remove songs from a playlist. Won’t let me edit larger playlist. Also freezes a lot, is super slow, and the audio quality has decreased. I have been on basically a 4 day phone call with a Apple Senior Adviser about this and they can’t figure it out, plus they say nobody else besides me has reported to them issues with Apple Music on iOS 18. Which is hard for me to believe. The tech is calling me back tomorrow with what his bosses said about the screen recordings i sent them showing my issues. I’ve done every troubleshooting step they can think of except reinstalling iOS 18. I hope they can figure it out cause it’s annoying me to no end not being able to use my music.

329 replies

Oct 21, 2024 4:43 PM in response to Tarra85

Almost a month now with these problems and nothing from Apple! The thought of dumping my iPhone and getting a Samsung or Google is growing stronger each day this lasts. The music app is worthless at this point....what I am paying for?! And Apple's complete lack of acknowledging all of this is very frustrating and disappointing....perhaps Amazon Music Premium is in my future???

Oct 30, 2024 12:24 AM in response to madslamared65

My phone updated to 18.1 yesterday and things are much improved. The crashes after switching between playlists has been fixed, the very slow response when starting to play has been fixed, too. However, it still, occasionally, continues to show the previous song as playing when it’s finished and moved on to the next one, and s new feature has crept in. Not an important one, other than as an indicator all is not well, but occasionally (NOT every time), if I’ve been looking through a play list, when I exit out the screen re-centres itself higher up my list of playlists. So all told, much improved but could do better.

Nov 13, 2024 2:22 PM in response to madslamared65

This is a little late, but ever since the ios 18 update, my music libraries on my iphone and ipad pro have been totally screwed up. Almost every song was duplicated. If this wasn't bad enough, it removed a bunch of songs from the albums. However, the main library on the Mac M1 is fine.


I have resynced my iphone and ipad pro to my Mac and it has only made it worse. Now I have duplicate songs again and it has separated songs out of albums and made numerous albums that all of the songs for, should be under one album.


Keep in mind, I have about 1300 albums on my iMac. I have been trying to fix this for weeks. I do not subscribe to Apple Music, but I do have the Apple Music Sharing subscription or whatever it is that adds everything automatically to each device. No matter what settings I apply under Finder or in sync settings in itunes will remedy this.


The last thing that I want to do is delete my entire library on my Mac and reburn every CD individually. This isn't the first time this has happened. Some years ago under ios 14 or so the same thing happened.


Apple is turning into Win(blows).

Nov 16, 2024 12:08 PM in response to madslamared65

POSSIBLE SOLUTION ?:


OK, I found a remedy to part of this issue, at least for my problems. I was unable to see playlists and songs loaded from my Library on my Mac after the 18 updates. I downgraded back to 17.7 just to have a workable option and that worked fine.


Basically, I backed up my entire phone to my Mac, and then did a factory reset on the device without transferring back my data back in. Once the refresh was done, I updated it to 18.1 and then restored from my backup. However, I still had the same issue where Music on the iPhone didn't recognize my songs and playlists, even though they showed up in Finder and on the Music app on desktop.


I then told Music to sync my library and stopped the sync before it could finish, and for some reason, it loaded my music and playlists from the desktop app as I needed it to. Not sure what part forced it to resync properly, but I now have a working app on the phone, including streaming.


tbh, I think I stumbled into this solution, so if you decide to try it, good luck.(Your mileage may vary)

Nov 20, 2024 11:07 AM in response to TomPancoast

I did and it didn't do one single thing to help. In fact, it seems to have made even more songs grayed out with the message, "This item is not currently available in your country or region.", in addition to all of the other screwups it has caused. Heck, itunes won't even update the album art on my iphone or ipad, if it can even find it in it's own music vaults which practically contain every song written since the beginning of mankind.


I'm getting close to just deleting the entire library. The fact that it controls my music; the music that I OWN and tells me that it is not available is infuriating beyond words. I have already wasted WAY too much time trying to repair my itunes library.


Knowing that my itunes library is not complete on my iphone and ipad makes me not even want to use them anymore to play music, simply from the fact that, it's NOT ALL there.


This same thing happened to me years ago with an ios update and I don't recall what the fix was at the time, but I don't recall it being anywhere as bad as 18.XXX.


Good luck

Apple Music issues after iOS 18 Update

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