Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?
[Re-Titled by Moderator]
iPhone 15, iOS 18
Me. So thankful to find someone else with this issue. My Apple Music has been almost unusable since the upgrade to iOS 18. Crashes when scrolling a playlist, crashes when trying to remove songs from a playlist. Won’t let me edit larger playlist. Also freezes a lot, is super slow, and the audio quality has decreased. I have been on basically a 4 day phone call with a Apple Senior Adviser about this and they can’t figure it out, plus they say nobody else besides me has reported to them issues with Apple Music on iOS 18. Which is hard for me to believe. The tech is calling me back tomorrow with what his bosses said about the screen recordings i sent them showing my issues. I’ve done every troubleshooting step they can think of except reinstalling iOS 18. I hope they can figure it out cause it’s annoying me to no end not being able to use my music.
And it’s not just music. 18.2 introduced a new feature whereby emails are “sorted”, by which I mean it’s hidden them and nothing I do can help me find them. They are still there as they’re visible when I log in to the web browser on my lap top, but they’re missing from my phone. I’ve mentioned this to a couple of friends who both have exactly the same issue.
My library is a mess. What was once one album is now 3-6 albums, the songs have divided up into different albums. On my iPad as well. My computer is fine. And it's solo artists as well as soundtracks. I went to a genius bar was told the only way to fix it was to delete the songs from my phone and then redownload them from my computer. Didn't work, I got the songs back but they are still divided.
And I am not paying for apple music, I have had these songs before there was an AppleMusic and see no reason to pay for something that wasn't broken before the update.
I have also been experiencing an endless amount of buggy behavior from Apple Music starting in August '24 (after the Sonoma update)? Reported it to Apple customer service and through the feedback form, but the problems remain and only seem to be getting worse; songs played not registered, settings of a smart playlist not working, cannot remove playlists, cannot create play list, cannot rename playlists, the whole screen on my Mac going black when I move my cursor over it, and so on. Really frustrating. Why is Apple not fixing this???
I recently subscribed to apple music again andI had to redownload every song. Thats not the problem though the problem is that I can play a few songs for like 6 minutes or a little bit shorter than that but after that time every song keeps saying “Could not connect to server” and its annoying because I just wasted money to listen to music and I cant. Ive tried everything google says. Ive restarted my phone, router, deleted the app, turned on and off sync, and more. And yet nothing seems to be working. Please apple or someone help me out with this problem.
Yes, everyone needs to start hammering them with Feedback and demanding a refund for the Music app since iOS 18 came out = 4 months now!
Feedback - Apple Music - Apple
Audio sync problem with multiple HomePod … - Apple Community
Hello, I'm having a trouble with playing songs in my Apple Music with multiples HomePods around my house. After the second music the HomePods are losing the sync and are not syncing again. To resync I have to pause and play again every single time. It start after iOS 18.1 and was not solved with iOS 18.2. I have 2 HomePods first generation in stereo pair, one HomePod first generation, 2 HomePods mini in stereo pair, and 2 HomePods mini in a single setup. I had reset all the HomePods after HomeOS 18.2, I turn off lossless and also Dolby Atmos, also I tried to turn off the audio check settings in the home app and also Apple Music app turn off all the HomePods and my iPhone and turn it again on, I fixed the IPs of all my HomePods. But none of this solved my problem.
I checked the airplay multiroom with Spotify and I have no problem with this That is the reason I think is something with Apple Music app turn off
The problem happen also if the streaming is started from the HomePods, But affect just the multiroom AirPlay using more than one HomePods
I actually have a follow up call on Monday so if anything changes I will let you know. If I wasn’t invested in Apple Music I’d switch lol!
My Apple Music is glitching after updating it to iOS 18. Any song I play is stopping and starting on its own.
I am using Amazon Music, and noticed right away that the sound quality is terrible since the update. Edit, forgot to add that I am using Apple pro headphones as usual.
ive had pretty much all the same issues its really annoying to search things up in playlists and its super laggy and crashy so apple please fix what ever you did
Apple Music also won't stream for me on cellular data. It will play about a dozen songs and then stop and go back to the original song. It works fine on wifi but terribly on cellular data
When I search after it comes with results I cannot tap on any of the results (iPad) latest gen… iOS 18 is not user friendly yet…..🤔
Siri not working properly either. If I ask what song is this it tells me then shuts the app down. If I ask it to play a song by an artist it wants to open the BBC sounds app.
Same. I feel Apple not doing anything to solve this. I may remove Apple Music from my iPad.
I got the 16 pro and my Apple music keeps turning off when I turn on/off my phone for 5-10 secs, even when connected to Wifi, it stops playing when I use my phone at random times.
Apple Music issues after iOS 18 Update
