Apple Music issues after iOS 18 Update

Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?


[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Sep 18, 2024 5:53 PM

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Posted on Sep 19, 2024 10:21 PM

Me. So thankful to find someone else with this issue. My Apple Music has been almost unusable since the upgrade to iOS 18. Crashes when scrolling a playlist, crashes when trying to remove songs from a playlist. Won’t let me edit larger playlist. Also freezes a lot, is super slow, and the audio quality has decreased. I have been on basically a 4 day phone call with a Apple Senior Adviser about this and they can’t figure it out, plus they say nobody else besides me has reported to them issues with Apple Music on iOS 18. Which is hard for me to believe. The tech is calling me back tomorrow with what his bosses said about the screen recordings i sent them showing my issues. I’ve done every troubleshooting step they can think of except reinstalling iOS 18. I hope they can figure it out cause it’s annoying me to no end not being able to use my music.

318 replies

Sep 27, 2024 6:48 AM in response to madslamared65

I've had similar issues, I updated all my devices to the latest operating system (iOS/tvOS18) and I've had playback issues while streaming music from Apple.


The biggest issue is the complete interruption of certain songs after a while: usually the song plays for several minutes and cuts out before the end of the song. The timeline keeps moving forward but no sound until next song.

Additionally, several equaliser and volume issues have occurred while playing from HomePods (OG version).

Sep 30, 2024 10:19 AM in response to madslamared65

OMG! I thought I was alone on this. I am a heavy Apple Music user and it keeps crashing. The songs will mix together 15+ seconds before the current song ends. Additionally, the app keeps deleting downloaded songs, especially "Saturn" by SZA. I have deleted the current song, but the file won’t delete until a day or so. Once I try to download it again, it does not download nor does it save back in my library for another day. I can still listen to it by searching it on Apple Music as opposed to my library, yet I can’t do that if I’m in the subway or somewhere without internet. 😔

Oct 2, 2024 6:44 AM in response to madslamared65

For Apple to say no problems with Apple Music after the ios18 update is ridiculous. I have intermittently experienced many of the issues described in this thread, although I would not go so far as to say it renders the app unusable. It surely does render it extremely irritating. I love exploring their library and discovering new music, then saving it in the appropriate playlist(s). That *was* beautiful. Now my primary and ever present complaint: what used to occur nearly instantly now consumes upwards of 30 seconds. Click to save to a playlist and…dummydum dummydum…thumbs a-twiddling…waiting…waiting… This goes beyond clunky.

Oct 23, 2024 6:18 PM in response to madslamared65

I have been having the same issues. Especially when listening with AirPods Pro’s 2nd(USBC). My music plays, the quality is good but then as you get to the best part of the song it will either skip the song or it will pause and when I manually open music I see it paused because the app crashed. I at first thought it was maybe the force sensor on the AirPods that was faulty but then I gave it some thought. If it was the force sensor shouldn’t the same or similar issue occur when watching YouTube, Netflix… or even while listening to podcast? Right? It’s definitely not the force sensor that’s faulty

Oct 24, 2024 5:57 PM in response to madslamared65

It's a level of software degradation that I didn't know was possible in a music-streaming product. Editing and Sorting playlists is broken and often will not sync across devices; adding songs to playlists or favoriting an album or song can take up to 10 seconds. My phone also heats up specifically when using the app and no other apps. Not sure what is going on under the hood here, but I'm on a 16 Pro, and it's the worst-performing app I've ever had on an iPhone from Apple. I am incredibly frustrated and disappointed that it has neither been fixed nor acknowledged.

Nov 23, 2024 4:51 PM in response to Oldoiler

I know nothing about coding or programming, but I have noticed that there is a wide variety of problems being reported. My issues are relatively minor, just annoying…ridiculous delays when adding a song to a playlist, infrequent jettisoning of a song halfway through playback.


Others have catalogued really egregious problems. The silence from Apple about this is deafening. Some say Apple does not read these community support boards. It seems to me that, if they did, they might ponder what they screwed up that could cause such a varied distribution of diverse problems. There is no shortage of clues from which they could triangulate.


I violated my usual protocol and updated my phone to iOS 18 right away. Once I witnessed my issues, while finding nothing online initially to suggest a problem with iOS 18, but noticing the precise correlation of my issues and the upgrade, I turned off automatic upgrades on my other devices.

Apple Music issues after iOS 18 Update

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