Apple Music issues after iOS 18 Update

Many users may not use the music app or, if they do, may not pay enough attention to notice the many problems recited here. But for the hard core user, Apple has caused some significant damage to its brand, but not simply by screwing up the app. Sure, everyone drops the ball once in a while. What goes on in this tiny device I can tuck in my pocket is a miracle, and Apple properly earned a lot of credit for that. But to leave those of us for whom this app is important in the dark, wondering whether they have even recognized the problems, much less starting working on them, is customer service malpractice.

Another thing...and this is also aggravating to no end. the dynamic album art feature defaults to an incorrect album cover. Case in point Van Halen II and Women and Children First shows dynamic album art from Van Halen The collection. And I haven't seen where you can defeat dynamic album art anywhere. UGH! Apple got it all wrong for Music on this latest iOS update I am afraid. FRUSTRATING!!!!!!!

Had another call today with the senior advisor who said the higher ups said the timestamps on my diagnostics log and my screen recordings didn’t match but that they do see a error in the diagnostics log that I’m getting so we had to do the diagnostics and screen recordings all over again, so got yet ANOTHER call for Friday. I asked him if they can see a issue in the log why does it matter what the timestamps say, and he said that they need to know what my phone is doing at the exact same time the actions are performed in the screen recordings. I’m close to having no hope with this. I’ve literally been on this call back repeats with the senior advisor since a day or so after iOS 18 released. But I guess we will see, will update you all again Friday.

I installed 18.0.1 yesterday, no difference; still crashing, still taking an age to change to a different playlist, still jerky when scrolling. Maybe it wasn't supposed to fix anything, but if it was it hasn't worked :-(

I’m using the ios 18.0.1, I didn’t directly update to ios 18 , I’d waited so yeah. But then this update has made my Apple Music laggy asf, keyboard is slow when I type fast. It’s frustrating. I recently got an AirPods Pro 2 and I’ve been regretting updating to ios 18.0.1. It’s so bad that the sound on the AirPods isn’t consistent Everytime I put it it on. Sometimes it’s too loud at like 60% but it’s fine but the audio quality is kinda messed up. But the app is still so laggy and it’s frustrating me. My phone is like 9 months old and this is started happening too soon.

Yes to all of the above, but only occasionally, intermittently. My major and constant issue is how sluggish the app has become, especially when adding a song to a playlist or simply checking to see what playlist(s) a song is already in.

I'll give them until iOS 18.1 which I assume will be out by the end of October. If that doesn't fix everything, I'm off to Amazon. I know Apple won't miss my $124/year but I have invested more than just money into Apple Music and have been very happy with it til now. If it becomes just another semi-functional app and money pit, well, there are lots of other options.

Well after two weeks of syncing normally, practically all my songs were eaten again.

this is getting absolutely ridiculous. The primary reason I got an iPhone instead of android was because of my music library being tied to then-iTunes/now Music. Why am I continuing to do this if the core basic feature for my choice has a failure rate akin to throwing a couple of loaded dice?

I'm convinced that iOS18 was actually made by Samsung or Spotify, etc...

How else could an OS be released that so successfully turns so much of the ecosystem into a shiny titanium dog-egg?

Since iOS18 my Apple Music in particular locks and crashes at least three times every single day, with the frequency even higher if I'm using bluetooth speakers or my Homepods.

For the money that Apple charge for their phones, frankly this just ain't good enough.

In addition to some of the issues mentioned by others, the most important problem that I’m facing since iOS 18 is that the currently playing list is lost when connected to external devices (car, in my case) through USB. When starting to play a list, the songs in the currently playing list appear properly and so does the number of the song. After a while, usually when moving to the next song, the song’s number appears as 1, and the list is no longer accessed from my car's interface (latest Mercedes in my case) and therefore I can no longer move to next/previous song. I’m forced to switch to Bluetooth so I can move to another track, but I naturally prefer the USB as it used to provide better manipulation and quality.

Interestingly enough, the same occurs even if I switch to CarPlay! Of course in that case I can access the list through CarPlay’s interface, but in the car's dashboard the list is still lost and I can still not move through songs.

I’m having a premium Apple Music subscription and the latest updates rendered my iPhone almost unusable in one of its most important usages (since I’m traveling a lot).

I do not know if the same happens with other streaming applications (I only maintain this subscription), but I suspect this is an issue of the iOS and not of Apple Music in particular. It appears to be an issue with the iTunes Library API the iPhone is using to expose media players’ content to external devices. If I use the Apple Music app from an Android device, I don’t have this issue!

Needless to mention the issue we always had and it’s been posted tens of times: That when we reconnect to the car, what was being played is always lost and the phone switches to playing the first song from the All Songs, alphabetically. That was there always and I had to make an automation to switch back to a preferred list, which is still not a solution.

So, while for others this may seem a reason to abandon Apple Music, for me I would add it’s a reason to abandon iPhone altogether.

I don't know why Apple insists on removing star ratings from the music app. Nearly every update, they take it away, realise their mistake, and re-add it in a subsequent update. JUST KEEP IT!

I can’t scroll through my long playlists on the Apple TV app. I have a few with several hundred songs, it seems that the more songs there are the harder it is for the app to scroll through them. Have restarted the unit several times. Between this and the zoom-outs at the end of movies, this thing’s days are numbered.

On top of that, when I was trying to add songs to playlists today it would add the wrong songs!

Ever since updating to iOS 18 Apple Music has become unusable for me. Songs constantly buffer and take a while to actually start playing, if I try to skip more than three songs the app freezes, when I try to add a song to a playlist the app freezes, when I add a song to play next it skips over the song majority of the time. The app also continues to play a song even when I skipped it causing the app to freeze & when I close the app the previous song is still playing. At this point idk even know if it’s worth having Apple Music since other platforms work normally, or better than AM, at this moment.

I spent an hour (3rd time) with Tech support timing all the operations that are lagging huge related to all of this and sent in the diagnostics files, so the software guys can see the exact problem. Hopefully this will get someone's attention! I kept pointing out that I am part of this community thread with tons of people having the same issues, but they say it doesn't matter/mean anything without seeing the actual problem, i.e. the diagnostic files....sheesh! So much for Apple Community impacts!