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Apple Music issues after iOS 18 Update

Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?


[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Sep 18, 2024 5:53 PM

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Posted on Sep 19, 2024 10:21 PM

Me. So thankful to find someone else with this issue. My Apple Music has been almost unusable since the upgrade to iOS 18. Crashes when scrolling a playlist, crashes when trying to remove songs from a playlist. Won’t let me edit larger playlist. Also freezes a lot, is super slow, and the audio quality has decreased. I have been on basically a 4 day phone call with a Apple Senior Adviser about this and they can’t figure it out, plus they say nobody else besides me has reported to them issues with Apple Music on iOS 18. Which is hard for me to believe. The tech is calling me back tomorrow with what his bosses said about the screen recordings i sent them showing my issues. I’ve done every troubleshooting step they can think of except reinstalling iOS 18. I hope they can figure it out cause it’s annoying me to no end not being able to use my music.

228 replies

Oct 20, 2024 8:29 PM in response to madslamared65

Ever since the update, My music has beeen lagging. It’ll play the next song but then still have the title, album picture, and ending of the previous song. I am unable to add songs to my playlists for some reason. I search for a song in my playlist and instead of playing the song and continuing with my playlist, it plays the song and then plays random music outside of my playlist. Idk what this update has done. but i’m going to need them to fix this cause this is irritating me!!!!

Oct 25, 2024 10:53 AM in response to madslamared65

So, has apple been getting back to anyone about this?


I have an iphone 11 running 18.0.1, and apple music has been VERY consistently borked.


When shuffling a playlist consisting of downloaded music, native on the phone, Music will crash just past 30 seconds into the first song. I restart Music, hit play, and the song picks up again at 30 seconds on the dot, and then the playist runs fine.


Until the next time i start it, in which case it crashes again in precisely the same way.


I've tried reinstalling the music app, reinstalling itunes on the computer, replacing the playlist, even reloaded my music.


Alas, nobody has answers for me.





Oct 28, 2024 10:00 AM in response to madslamared65

18.1 is available now with no pretense of affecting the music app. It’s mostly AI stuff as others predicted. I turned off automatic updates, seeing no need to update for features largely available in newer phones (I’m using an iPhone 12, putting my plans for a new one on hold indefinitely until the dust settles) and being a little gun shy now about being the first guy on the block. I’ll continue waiting for a more promising approach to addressing the problems we all are experiencing (and it continues to puzzle me that there are so many different problems being experienced by different users).

Nov 17, 2024 3:16 PM in response to tedmaxjr

Very well said. They seem to have an excuse for everything, until they can’t anymore. I’ll never go back to WindBlows, but Apple isn’t making me very secure with them anymore.


I am in fact looking for a streamer/server now to replace iTunes. iTunes is taking way too much of my time these days in order to just simply listen to what I want, when I want.

Sep 30, 2024 5:02 AM in response to madslamared65

my phone also is having a score of difficulties, all revolving around wired sync for the music library. In order:

  • Began taking far longer to complete sync, seeming to hang at the part where it gets ready to sync tracks (checked music, checked playlists, new additions to the desktop library)
  • Proceeded to declare almost all of my onboard music files ineligible for playback because of region issues, for files that were *local data to the mac*
  • above prompted removing all music from the phone and reuploading them, restoring my legacy music collection
  • new problem: the latest dozen or so tracks appeared as present in library, but playing them would result in other songs in collection playing. Now they won't resync to phone.


mobile device: iPhone 12 Pro with iOS 18

desktop: 27" iMac 2018 with Catalina 13.7 (latest catalina update as best I can tell; hadn't upgraded yet because a friend and others online had been running into USB connnection errors)


EDIT: After deleting the tracks, removing them from the desktop library, re-adding them to the library, and trying multiple sync attempts, including having to unplug and plug the phone back into the desktop, the songs finally are back on the phone and working again.

Oct 11, 2024 4:50 PM in response to madslamared65

Yeah, it's almost unusable, especially if I want to play music stream for a long time as something goes wrong quickly.

  1. I start a playlist and it scrolls through songs without playing
  2. goes to next song and no sound
  3. Airplay is a mess, homepods start making a loud 'repeating' sound as though it's a vinyl record or CD stuck at a certain point.
  4. Homepods keep disconnecting while Airplay through Sony receiver continues
  5. Airplay goes out of sync from one speaker to another
  6. Restarting constantly does not fix issues
  7. I start an album, it starts loud then halfway into a song, the sound drops a lot.
  8. Playlist skips tracks for no reason


I could go on. So much Apple software is no longer "it just works" .... grrrr

Apple Music issues after iOS 18 Update

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