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Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?
[Re-Titled by Moderator]
iPhone 15, iOS 18
Me. So thankful to find someone else with this issue. My Apple Music has been almost unusable since the upgrade to iOS 18. Crashes when scrolling a playlist, crashes when trying to remove songs from a playlist. Won’t let me edit larger playlist. Also freezes a lot, is super slow, and the audio quality has decreased. I have been on basically a 4 day phone call with a Apple Senior Adviser about this and they can’t figure it out, plus they say nobody else besides me has reported to them issues with Apple Music on iOS 18. Which is hard for me to believe. The tech is calling me back tomorrow with what his bosses said about the screen recordings i sent them showing my issues. I’ve done every troubleshooting step they can think of except reinstalling iOS 18. I hope they can figure it out cause it’s annoying me to no end not being able to use my music.
So now I can make my iPhone vibrate along with the music but I can’t make the music app work properly. At least they’ve got their priorities in order.
I can not listen to my entire library of all songs on shuffle anymore. I used to be able to, but since updating it is not working and just says Not Loading.
@Robinne 96. Upgrade to 18.1. You can thank me later.
I am having problems with Apple Music, the music isn’t as loud anymore, Bluetooth’s glitches, it’s on certain volume setting and can’t get louder. I get no bass.
Today marks two months since iOS 18 dropped…it is remarkable that Apple has not even had a single comment on this debacle much less come up with a fix.
Hoping Apple reads this thread to see all the issues occurring.. I saw a reply stating they were working on an update for Apple Music this week but I’m not sure if it was deleted or not. You have listed the same issues I have had with Apple Music but I didn’t hear about the passwords and battery life issues… this is crazy.
I’ve had the same experience many of you are having since the update to IOS 18. App constantly crashes, it takes a long time to add new songs to a playlist, it doesn’t alert you an album has already been added to a playlist, even when it goes to the next song the previous song is still displayed. Hopefully this is fixed soon.
I’ve been experiencing the same thing. Whenever I attempt to edit a playlist, Apple Music crashes and my phone becomes unusable for up to 5 minutes as it’s completely frozen. Seriously hope they fix this. It’s really invigorating
Yes! I am finding that ITunes on my IPhone SE keeps crashing. It will play a song for about 90 seconds and then shut down. I’ve tried closing the app and shutting down and restarting my iPhone, but to no avail. I have also noticed that my phone gets very warm to the touch ever since updating to iOS 18.
I had one today but they called me just to tell me the higher ups said they didn’t get my logs of evidence that I had sent, so the advisor has to resend them and now I have to wait on yet another call from them on Thursday. They still are not acknowledging this is a known issue, they are still saying nobody else has reported these issues but I think they are lying.
If my advisor calls me, I’ll link this thread as proof so they know people are reporting the issues and that there is discussion about it! Seeing everyone have problems with Apple Music and the type of issue is really frustrating since these issues never occurred until iOS 18.
My advisor called me yesterday and I had to redo all my screen recordings yet again cause he has me do it everytime he calls and then he said the higher ups didn’t get my logs I sent from diagnostics and went to check and for some reason my diagnostic test won’t finish sending the logs, it stops at 99% sent and won’t go any further so my advisor is telling the higher ups that and has to call me back Tuesday. It’s getting pretty frustrating that it’s just repeated phone calls and no progress, I’m having to plan my days around when they are calling to make sure I’m home just to be told they will have to call me back. I know they are trying to help and that may take time but sometimes I feel they are just giving me the run around. I will post again after they call me Tuesday I guess to let everyone know what they said. I will mention this thread to them and see if I can send them the link to it.
I’ve also noticed that my phone keeps disconnecting from my watch, which is annoying as I have to check my phone to see if notifications are important rather than it flashing up on my screen (except text messages, they’ve never appeared). It usually reconnects straight away when I go into settings on my watch, but this last time I’ve tried five or six times and still no luck.
I’ve noticed that playlists over a certain amount of songs is where the app bugs out the most. You can’t search for a song in the playlist properly without it taking a couple of seconds to buffer. Songs will just randomly stop and will get skipped and then the app crashes. Not related but this new update drains my battery super fast. Any tips?
My music has disappeared on my phone, but on my Mac it says it's in my library, it's greyed out, and says waiting under Cloud Download. The Mac, phone, and iPad all say different things, even though they all have sync turned on, signed into the same profile. Cover art doesn't show either. I spoke to 3 people at Apple who could not fix my problem.
Apple Music issues after iOS 18 Update
