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Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?
[Re-Titled by Moderator]
iPhone 15, iOS 18
Me. So thankful to find someone else with this issue. My Apple Music has been almost unusable since the upgrade to iOS 18. Crashes when scrolling a playlist, crashes when trying to remove songs from a playlist. Won’t let me edit larger playlist. Also freezes a lot, is super slow, and the audio quality has decreased. I have been on basically a 4 day phone call with a Apple Senior Adviser about this and they can’t figure it out, plus they say nobody else besides me has reported to them issues with Apple Music on iOS 18. Which is hard for me to believe. The tech is calling me back tomorrow with what his bosses said about the screen recordings i sent them showing my issues. I’ve done every troubleshooting step they can think of except reinstalling iOS 18. I hope they can figure it out cause it’s annoying me to no end not being able to use my music.
That sounds like an issue with them and less with you honestly. You can’t control the errors in their diagnostic logs. You’re very patient with them because I know I would’ve been over it. The senior advisor on my case never even called back so I’m just waiting for this new update. Really appreciate you and everyone else letting me know their issues because I really felt I was going crazy when this started.
Since iOS 18 my actual physical library that has always synced in its entirety with my iPhone from the music app on my MacBook, now only syncs a couple songs from each artist, which I can play on my device, when I go to search the library it says there is no music there. Very odd.
Just got off the phone with Tier II Tech support after submitting a ticket with screen recording and diagnostics reports - told her same issues with iOS18 after doing the iOS18.0.1 update this morning = Music App still wonky!
Hopefully enough people will submit tickets to get maximum exposure on this issue - I suspect today's update was all about fixing iphone 16 problems and nothing to do with the Music app cause it sure as heck didn't fix mine! Hahahaha!
I would like to add I use Apple Match and have had seemingly at random multiple duplications of songs in albums ranging from the whole album to one or two songs on my iPhone after uploading iOS 18.
My iPad Pro v2 which will not update has no issues
Smoking gun to and huge amounts of work trying to rectify
It’s not just Apple Music , it’s also affected Amazon music .
tried it with lightning headphones and 2 other Dacs and it’s the same . Grainy sound, no space , 2 Dimwnaional. Sounds like a low res MP3 from 20 yrs ago
This is even more disturbing: “the iPhone 16 Pro Max with 512 GB of space is turning into a buggy phone, with software to match.” I’m having my Apple Music problems with my iPhone12 and was actually thinking maybe I should bite the bullet and get a 16, but I just scratched that idea. I have always trusted Apple but this thread is discouraging.
Your situation is very similar to mine. I don’t use my HomePod enough to think about its functionality. But the cloud isn’t matching songs when songs that I upload don’t need to be matched when they’re not available on Apple Music to begin with. If you already knew the album you’re playing didn’t have bonus tracks and you bought a CD and wanted to upload the bonus tracks, the status should just say “uploaded”. The cloud trying to match something that can’t be matched is crazy.
Yes I have, it’s the worst when my iPhone has my AirPod pros 2 connected to them. Like for example if i search for a song then hit play it will literally take forever to load the new song. They need to fix this ASAP
While browsing, tapping into any artist shows nothing, no options while using the music app on CarPlay. For context, I have a lot of music (7,000 songs and 430 artists), and my own local files transferred from iTunes (Purchased MP3s and M4As from different sources).
Also, the volume normalization (I believe it is now included in what is called "Sound Check" in the iOS 18 Music settings) stopped working. There is no normalization going on, which makes me have to manually change the volume when playing on shuffle.
Hope you can fix this for the upcoming update!
After updating to OS18, many streamed music tracks from AM catalog (not Cloud) are not finishing correctly. Stop playing music approx. 50–60 sec before the end but timer continues running down to 0:00
e.g. Billy Idol – Eyes Wothput A Face
Stops playing music 0:54 before the end
Someone who is experiencing the same issue?
Tested on latest tvOS, iOS (not beta)
Since my update, my Kindle library on all of my devices, is a mess! Books I read years ago are popping up as new. I’m thinking I should delete the kindle app and reinstall, but I’m not that savvy with technology and don’t want to further fk things up
Also having issues with this. Updated to iOS 18.0.1 over the weekend and now Music app on my phone won't recognize anything I've previously loaded onto it from my personal library (songs, playlists, albums etc). But when I check the phone through Finder or the Music app on my Mac, the songs show up in their directory. Very frustrating and making me reconsider upgrading. Anyone have any new info on resolving this issue?
Thanks!
I called a few times. IOS rendered 99% of the songs can’t be played. The Apple support tech from a certain Asian country claimed to be expert asked me switch off my anti virus and asked me uninstalled apps in my PC because it’s a PC. He claimed that if mine is a MacBook should be fine. After going through the mirroring session and deleted some apps, he sounded hesitant and threw the responsibility to mine and insist I must download songs from Apple instead and fault was my PC. The next support tech told me the previous guy was not an expert which Apple claimed to be and he also can’t do anything except ask me call within office hours for support. Now every night I just try to sync and sync by leaving PC and the phone connected. Apple should have a well planned back up procedures instead of getting us to be lab mice in their trial and error.
It’d be easier for them to just admit they don’t know what to do right now and will be working vigorously to work on resolving than issue. You shouldn’t have to spend 1000+ on a MacBook to have functioning service with Apple Music. This thread also proves their own products are not working
properly either no matter what type of computer you have. I would rather they just admit this will take time than act like they know what to do.
When my playlist starts playing automatically at 9pm it only plays a few seconds of each track before skipping to the next one. Only started happening after latest update for homepods downloaded. Am using iOS 18
Apple Music issues after iOS 18 Update
