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Apple Music issues after iOS 18 Update

Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?


[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Sep 18, 2024 5:53 PM

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Question marked as Top-ranking reply

Posted on Sep 19, 2024 10:21 PM

Me. So thankful to find someone else with this issue. My Apple Music has been almost unusable since the upgrade to iOS 18. Crashes when scrolling a playlist, crashes when trying to remove songs from a playlist. Won’t let me edit larger playlist. Also freezes a lot, is super slow, and the audio quality has decreased. I have been on basically a 4 day phone call with a Apple Senior Adviser about this and they can’t figure it out, plus they say nobody else besides me has reported to them issues with Apple Music on iOS 18. Which is hard for me to believe. The tech is calling me back tomorrow with what his bosses said about the screen recordings i sent them showing my issues. I’ve done every troubleshooting step they can think of except reinstalling iOS 18. I hope they can figure it out cause it’s annoying me to no end not being able to use my music.

229 replies

Oct 30, 2024 12:24 AM in response to madslamared65

My phone updated to 18.1 yesterday and things are much improved. The crashes after switching between playlists has been fixed, the very slow response when starting to play has been fixed, too. However, it still, occasionally, continues to show the previous song as playing when it’s finished and moved on to the next one, and s new feature has crept in. Not an important one, other than as an indicator all is not well, but occasionally (NOT every time), if I’ve been looking through a play list, when I exit out the screen re-centres itself higher up my list of playlists. So all told, much improved but could do better.

Nov 16, 2024 12:08 PM in response to madslamared65

POSSIBLE SOLUTION ?:


OK, I found a remedy to part of this issue, at least for my problems. I was unable to see playlists and songs loaded from my Library on my Mac after the 18 updates. I downgraded back to 17.7 just to have a workable option and that worked fine.


Basically, I backed up my entire phone to my Mac, and then did a factory reset on the device without transferring back my data back in. Once the refresh was done, I updated it to 18.1 and then restored from my backup. However, I still had the same issue where Music on the iPhone didn't recognize my songs and playlists, even though they showed up in Finder and on the Music app on desktop.


I then told Music to sync my library and stopped the sync before it could finish, and for some reason, it loaded my music and playlists from the desktop app as I needed it to. Not sure what part forced it to resync properly, but I now have a working app on the phone, including streaming.


tbh, I think I stumbled into this solution, so if you decide to try it, good luck.(Your mileage may vary)

Nov 17, 2024 10:28 AM in response to GryphonLA

Thanks for the possible solution. The problem with Apple's bugs is that they do not affect everyone in the same way. In other words, a new update comes out and people have all sorts of issues from the update. Handfuls of people have the same issues, but not everyone else does.


I have synched my iphone and ipad pro directly with my music library now and they still come out corrupted. Some albums have triplets of the same songs while there will only be the single song (correctly) within the same album(s).


In addition, so many albums are missing a large majority of the songs even though they remain in the albums that reside on the Mac itself. You go looking for a specific song on your iphone or ipad and you notice it's not available.


I don't even bother calling Apple anymore. They act as though no one knows how to do basic troubleshooting. Of course, not everyone knows how to do it and I'm not denigrating those folks, but when I tell Apple that I have already done what they are saying to do, I don't want to do it over again.


I'm currently looking for a high end music server/streamer for my audio system that I can load all of my music on to and then hopefully use that to transfer to my ipad/iphone.


Apple's bugs sometimes cause HUGE problems, and this is one of them since music is important to me and many other folks.


Cheers and good luck.

Nov 12, 2024 7:44 AM in response to madslamared65

Two problems surfaced since installing v 18 1 wk ago:

  1. Using AirPlay on iPhone15 to play song and Album Artwork from iTunes playlist onto a smart TV, the Album Artwork projection on TV is noticeably SMALLER in center of TV screen. Gives appearance it has been crammed in a box.
  2. Using CarPlay with a high end music system in car, the Audio quality is significantly inferior after v18 update. The sound is ‘raspy’ and broken up. Totally UNACCEPTABLE. Was on phone with 4 level Apple Tech support and they could not fix problem. Suspicion is Apple made decisions to compromise features to balance ‘streaming overhead’.

Apple Music issues after iOS 18 Update

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