Touch Bar Buttons Missing After macOS Sequoia Update

Hi,

After updating to macOS Sequoia, I’ve noticed that the Touch Bar no longer displays the call-related buttons as it used to. Specifically:

  1. The Accept and Reject buttons are missing when I receive a call.
  2. The Contact Name and Call Text (e.g., incoming call from [Name]) also don’t appear anymore.


I've tried to isolate using Safe Mode and using Different Account, still FaceTime doesn't not show buttons.

I'm receiving call pop-up on my screen, I can call using my Mac.


Has anyone else experienced this issue after the update? Any suggestions on how to restore these Touch Bar functions?


Thanks!

MacBook Pro 13″

Posted on Sep 18, 2024 8:45 PM

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Question marked as Top-ranking reply

Posted on Dec 19, 2024 10:39 AM

**UPDATE**


They have fixed the Touch Bar issue for the FaceTime. Now all the controls for FT are back on Sequoia 15.2 update.

Unfortunately the Touch Bar for calculator is still missing. Will try to raise a complaint for that.

Folks so update your laptops to 15.2 to get those FT controls back.

16 replies

Jan 5, 2025 12:17 AM in response to rayez

Well, I figured out, the TouchBarServer app lived in /usr/libexec/ folder (at least earlier). And now there is no such application. Sequoia 15.2, macbook pro 2019, intel. Did they just forget to put it in the patch for specific mac versions?

I suppose, this is an explanation for why many users can't see touch bar settings in keyboard tab and "sudo pkill" doesn't work as well as SMC and NVRAM reset.

Nov 1, 2024 11:11 AM in response to rayez

Hey everyone,


I was facing the FaceTime and Calculator TouchBar issue same as you all.

I reached out to apple support and got this response:




Looks like there is already an open investigation ticket for this issue.

Let's hope for the fix with an update.


All those who are facing this issue please join the original question or upvote it, I have given the link to this thread to the support person. If we can create more interest, we may have a fix soon.


Cheers!

Nov 9, 2024 8:42 AM in response to rayez

This is really terrible. As a physically challenged person, I bought the 2022 13" macbook specifically for the touchbar, as it makes using certain functions much easier, and puts them in easy reach instead of having to click tiny buttons in the corners of the screen. For me, this is a usability feature, and since the 2022 M2 macbook isn't end of life as far as I am aware, these functions need to come back.

Nov 26, 2024 10:58 AM in response to ashgriff_2013

It's not completely dead yet, but Apple is slowly removing features so that people won't notice, and it will make it easier for users to transition to newer Macs. It just shows how inconsiderate Apple can be toward consumers; they're intentionally removing a feature. It is not like Apple is working on groundbreaking stuffs, like Samsung, so they don’t have time to maintain older features. However, if apps like Photoshop and Illustrator can still support the Touch Bar, at the very least Apple should keep the old features working, even if they’re not adding new ones. tbh, it doesn’t take much extra effort to maintain a feature as long as it doesn’t interfere with new updates.

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Touch Bar Buttons Missing After macOS Sequoia Update

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