facing issues in signing using apple id and appstore not working properly after downloading Version 15.0 (24A335) [Sequoia] system update

have downloaded the latest update of macOS Sequoia (Version 15.0 (24A335)). Now i am unable to signin using my apple ID and pwd and also not able to open App store.

MacBook Pro 14″, macOS 15.0

Posted on Sep 19, 2024 2:43 AM

Reply
5 replies

Sep 20, 2024 12:34 PM in response to rishav179

First go to App Store and install load


MacOS Sequoia‼️‼️‼️DO NOT DOWNLOAD YET‼️‼️‼️next go to settings, click on your name above, Scroll down and sign out. Log back into your Apple computer account and go and download the new macOS version and Bam. You should be up and running. Sometimes you have to sign in and sign back out. You gotta look at it just like if you had to turn off and turn your phone on to get things to work properly

Oct 6, 2024 6:02 PM in response to enochdejesus

I'm one of the unfortunate ones that has a separate Apple ID for Media and Purchases than iCloud. So logging into my Media ID doesn't help. When I go to system settings and click on my apple account (where my pic is) the page won't load. It stays on whichever window I was on before hand. Oddly, I went into network settings and disabled ethernet and wifi and it let me go to the Apple ID screen. As soon as either form of network is restored no joy. Even more interesting. I read that turning off "Limit IP Address Tracking" off helped. AND IT DID! and then it didn't again. Also turned off firewall. No joy. During the brief time I was able to access my Apple account page I noted that iCloud Drive was off for syncing. I tried to turn it on as none of my documents have sync'd with my Mac mini since restoring from my Time Machine Doc. No joy. Then I was hosed for getting back into iCloud settings. I stumped the senior apple advisor as well. TIA for help! Running Sequoia 15.0.1 on my 2018 Mac mini. Hardware was checked and was ok.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

facing issues in signing using apple id and appstore not working properly after downloading Version 15.0 (24A335) [Sequoia] system update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.