My AirPods Max may have liquid damage. How can I ship them to Apple for repair?

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My AirPods Max may have liquid damage. How can I ship them to Apple for repair?

my AirPods max got sweat stains on the cups and the headband tried to clean them with water but I think they got liquid damage and they stopped working and it didn't clean them either.

the nearest Apple store is 2 hours from where I live and I am unable to take them there to be repaired.

is there a way to send them to Apple repair in the post how much would it cost and would they be able to replace the cups and headband as well as fixing the sound? I'm in the UK.

[Re-Titled by Moderator]

Posted on Sep 19, 2024 3:21 AM

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Answer 1

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Johnathan Burger

Level 9

70,855 points

Sep 19, 2024 10:35 AM in response to iestevie

Apple doesn’t repair water damaged devices.

There is no warranty coverage for water damage.

Most likely if you damaged them by soaking them in water, you will have to buy a replacement.

Go here to see about shipping them in to be checked:

AirPods Replacement, Repair, & Service - Apple Support

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My AirPods Max may have liquid damage. How can I ship them to Apple for repair?

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